Eashing Ward

Eashing Ward

Speciality Elderly Unit

Eashing Ward Banner photo

Eashing Ward Banner photo

Contact Eashing ward

Ward phone: To speak with a member of our ward team, call 01483 571 122 (ext 4081 or 4082)

Location: Floor D, the East Wing, Royal Surrey County Hospital, Guildford.

Ward Matron: Laura Treacy

Senior Sister: Arelne Galvo

Junior Sisters: Jeethu Joy, Aislinn Cuizon, Leona Daodoy and Anna Labadan

About Eashing

Eashing Ward is a 30-bed ward providing specialist care for older people, including those living with dementia. We are committed to delivering compassionate, person-centred care that supports the physical, emotional and psychological wellbeing of every patient.

Our services:

  • Care for older people admitted from our Emergency Department, Acute Medical Unit or Hindhead Short Stay Ward.
  • Dedicated dementia care through our 12-bed Forget Me Not bays, designed specifically for patients living with dementia.
  • A dementia-friendly ward environment, with familiar and comforting décor including nostalgic film posters and props such as a traditional bus stop, to help reduce anxiety and support patients to feel safe and at ease.
  • Tailored care plans addressing a range of emotional, physical and psychological needs.

Your care team

We have a team of experienced healthcare professionals including nurses, doctors, physiotherapists and occupational therapists, supported by specialist teams where needed.

Working collaboratively, we take a holistic approach to care - looking after not just your physical health, but your emotional and psychological wellbeing, to support your recovery and help you return home.

Learn more about our ward teams and their roles. 

Visiting information

Visiting hours

  • 12-8pm daily.

Visitor guidelines

  • Up to two visitors per patient at any one time.
  • Children under 12 years old are not allowed to visit adult wards, unless there are exceptional circumstances.
  • When you arrive, please check in with a member of ward staff before visiting your loved one.
  • If you are visiting a patient receiving end-of-life care, we will aim to accommodate more visitors, usually up to four people a day, but this may vary depending on ward pressures. The matron or nurse in charge will provide more information when needed.
  • Read and follow our infection control guidelines (see below).

Help keep our patients safe and well

Please don’t visit if you have:

  • Any signs of infection.
  • Had diarrhoea, vomiting or symptoms of flu in the last 48 hours.

While visiting a patient, please:

  • Do not bring flowers.
  • Use the public toilets (not the ones on the wards – they are for patients only).
  • Don’t eat at bedsides.
  • Do not touch patient’s wounds bandages/dressings or medical equipment.

Before you visit, please read and follow our infection control information guidelines, which help protect our patients from germs.

Getting here

Getting to Eashing Ward

Online map:

You can use our online map to navigate around our site. Head to the East Wing, where you will find stairs and lifts to our ward floors A, B, C, D and E.

What Three Words:

rise.local.copper – this will take you to the East Wing lift/stairs lobby. 

Directions from the hospital main entrance:

  • Walk straight ahead past the reception desk on your right.
  • Continue past M&S on your left until the corridor becomes a T-junction.
  • Look for the hospital map on the wall directly in front of you (this can help if you get lost).

Head to the East Wing:

  • Turn right towards the East Wing.
  • Walk along the corridor until you come to the Intensive Care Unit (ICU) doors.
  • Turn right just before the ICU doors (do not enter the ICU).

To reach Level D:

  • You will now find the East Wing lifts on your left and the East Wing stairs on your right.
  • Take either the lift or the stairs to Level D (two floors up from ground level).

Final step: 

  • Follow the ward signs on Level D to reach Eashing Ward. 

Questions or concerns

First point of contact: Speak to the ward nurse in charge – we want patients to feel informed and comfortable during their stay.

If you still have questions: Ask to speak with the ward matron.

Concerned about a change or deterioration in a patient’s condition? Alongside speaking to ward staff, you can also contact the Critical Care Outreach Team through Call 4 Concern.

Complaints and support: Contact our Patient Advice and Liaison Service (PALS) for confidential, impartial advice and support.