We’re fully committed to training, educating and developing our workforce with the knowledge, skills and capabilities to provide a high quality customer-focussed service to our patients, service users and carers.
We provide learning opportunities from induction to leadership and management development programmes for those with line management responsibility.
Our offer includes recruiting apprentices, career development, leadership and management development, plus statutory and mandatory training.
As a Trust we are also committed to using Quality Improvement methodology in our day to day work and ultimately as the vehicle for how we deliver our strategic goals. We provide a range of training, courses and support to give the tools to lead and deliver real change in their areas.
We believe that excellent leadership and people management are fundamental to the success of enabling and delivering our people strategy. As such we have a strong focus on clinical and managerial leadership, offering support, coaching and development to those on a leadership journey. The offerings include in-house development interventions together with opportunities to enrol on leadership apprenticeships and attend NHS Academy and Surrey Heartlands leadership programmes.
We continue to create a range of excellent learning opportunities through our learning management system, MyLearning. Through a client-based quality approach with subject matter experts from across the Trust, we create interactive courses which enable learners to complete in their own time and at their own pace. Apart from the statutory and mandatory series, we provide learning on a range of non-clinical/clinical topics and we currently have over 100 e-learning courses available. The average time to complete a course is around sixty minutes. We have a strong quality assurance remit, continually reviewing and updating existing modules with SME’s and the aid of embedding short videos/policy guidelines/important links and images. We try and make the sessions as engaging and interesting as possible, In addition, a knowledge quiz is used in many courses to test learning.
Aligned to the Core Skills Training Framework (CTSF), statutory and mandatory training is an integral component of professional practice which provides knowledge and skills for our workforce. All staff are expected to be compliant with their statutory and mandatory training – the trust compliance target is 90% for most topics and 95% for Information governance. All staff should be up-to-date with their statutory and mandatory training.
Royal Surrey Knowledge & Library Service is located on the first floor of the Education Centre and open Monday to Friday from 8am to 5pm. 24 hours access via key fob is also available. We are staffed by a team of five professional librarians, committed to providing all members of the Royal Surrey Family with access to high quality evidence-based resources as and when you need them.
The welcoming and inclusive library space stocks a range of multidisciplinary books, online resources and point of care tools to support evidence-based practice, lifelong learning and career development. A main reading area houses the library print collections, themed table displays and Health & Wellbeing Area. You'll also find our Fiction, Equality, Diversity & Inclusion and Spiritual Care Collections here.
Dedicated study desks, pcs and sockets to connect user laptops are available as is a bookable Learning Resource Centre for computer based training and general use. The Library Seminar Room provides space for group study.
A full range of information services are available including our Knowledge Share Evidence Update Service which provides personalised evidence updates via email for clinical and non-clinical members of staff. Regular updates tailored to your interests can include latest guidance, high level journals, professional development events, management and education, you choose the topics that you wish to receive information about.