About us

A nurse in ICU smiling

Our Royal Surrey Family

We are a clinically led NHS trust providing joined up care by bridging the gap between hospital and community services.

We are also a regional cancer centre and provide many world class services and aspire to deliver more for our patients in the future.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development.

Where we are going

We have a clear strategy and a plan for how we will get there. We have turned our goals into ‘True North’ objectives – ambitious destinations that act as a compass and guide us on our improvement journey.

We are working together towards:

  • Zero harm          
  • Having surplus funds each year to reinvest in services
  • Being in the top 10% for staff engagement         
  • Deliver all nationally set targets for emergency care, referral to treatment and others   
  • With system partners improve population health, patient experience and reduce the cost of care per person

How we will get there

Royal Surrey is a place with dedicated teams and individuals with a great reputation and history of embracing quality improvement (QI) and transformation work. Continuously improving is one of our core values. For a number of years hundreds of colleagues have been trained in improvement methodology. Today, the Trust has put QI firmly at the centre of its strategic journey. It is seen by the board as the vehicle which the Trust will use to reach the goals set out in the 2018-23 strategy.

The emphasis is not on starting something new, rather it is building on the learning and skills developed in the past and enhancing those to help shape and improve the future.