Our wards and units
Questions or concerns
First point of contact: Speak to the ward nurse in charge – we want patients to feel informed and comfortable during their stay.
If you still have questions: Ask to speak with the ward matron.
Concerned about a change or deterioration in a patient’s condition? Alongside speaking to ward staff, you can also contact the Critical Care Outreach Team through Call 4 Concern.
Complaints and support: Contact our Patient Advice and Liaison Service (PALS) for confidential, impartial advice and support.