Our Services

Adult Community Health Services

Continence Specialist Nurse Service

The Continence Specialist Nurse is part of the wider community nursing service in Guildford and Waverley who works with patients, carers, GPs, practice nurses, other specialist nurses and consultants to improve the quality of life for people with continence problems.

The service aims to optimise health and wellbeing for individuals through specialist advice, support and treatment.

Who is the Continence Nurse Specialist Service available to?

The service is available for adults aged over 18 who are registered with a Guildford & Waverley GP.

How can I arrange an appointment to see the specialist nurse?

Your appointment will be following a referral from your GP, hospital specialist consultant or other health & social care professional.

Following your initial assessment at home or in a local community clinic, you and your carer are able to contact the continence nurse specialist or district nurse directly.  

Where are appointments held?

  • At home
  • At a local community clinic

What will happen at an appointment?

The Continence Nurse Specialist Service includes:

  • Assessment and care planning to develop and agree individual goals

  • Post hospital discharge review and assessment

  • Optimisation of and medication review and advice

  • Support, management and advice of deterioration in condition

  • Education and advice to support people with treatment and self-management strategies at home

  • Continence assessments in conjunction with the district nursing team and nursing homes

What should I bring to my appointment?

Please share your personal details, giving your next of kin contact details and details of medication that you are on or any hospital discharge letters.

Please provide the visiting community nurse with hand washing facilities and paper towels if you receive a visit at home.

When is the service available?

The service operates Monday to Friday 09:00 to 17:00, excluding bank holidays.

However if you would like to speak to a generalist nurse at the weekends or out of hours, please call our Community Co-ordination Centre on 01483 362 020.

How can I tell you what I think of the Continence Nurse Specialist Service?


We very much value feedback from all of our patients, and may ask you to complete a satisfaction questionnaire after your appointment.


How can I contact the Continence Nurse Specialist Service?

Please ring our Community Co-ordination Centre on 01483362020.