Medical Day Unit (MDU)
Medical Day Unit (MDU)
Short stay procedures ward
Medical Day Unit (MDU)
Medical Day Unit (MDU)
Contact MDU
Ward phone: 01483 571122 ext 2424
Email: MDUNurses@nhs.net
Location: Floor A, Royal Surrey County Hospital, Guildford.
Ward Managers: Holly Berry and Romanie Westwood
About MDU
The Medical Day Unit provides planned treatment for patients referred by medical and surgical teams throughout our hospital. Patients are treated and back home on the same day.
Our services
- Treatments include infusions of medications or fluids, blood transfusions and medical procedures such as lung biopsies and lumbar procedures.
- Patient treatments scheduled between 7.30am-5.30pm.
- Close links with your Royal Surrey medical consultant to provide consistent and cohesive care.
Your care team
Our team of experienced nurses and healthcare assistants delivers your care on the day of your appointment, with oversight from your medical consultant.
Learn more about our ward teams and their roles.
What to expect at the MDU
How will my appointment be arranged? Your appointment will be arranged either directly through your medical consultant or by our nursing team, who will contact you to agree a suitable time.
What happens when I arrive? Please report to Bay One on arrival, where a member of staff will greet you and show you to your treatment space. Please note that the MDU is a mixed-sex environment. If you have any concerns about this, please speak to a member of staff either on the day or in advance and we will do our best to accommodate your wishes.
Will I be able to speak to a doctor during my visit? As this is a nurse-led service, your consultant will not be present on the day. If you have questions about your treatment, we would ask that you discuss these with your consultant directly before the day of your procedure. Our team does have access to members of your consultant's team if needed.
Are there refreshments? Yes, refreshments are provided throughout your visit. This includes snack boxes with a choice of sandwich at lunch with tea, coffee, water and biscuits offered throughout the day.
What happens after my treatment? Most patients are able to leave shortly after their treatment is complete - our nursing team will advise you on the day. Follow-up will be through your consultant at your next outpatient appointment. Please note that the MDU team is unable to arrange outpatient appointments on your behalf.
Visitor/escort guidelines
We are only able to accommodate visitors and escorts under exceptional circumstances.
If you need a carer or someone close to you to support you on the day, please speak to your care team.
If you have additional support needs, please speak with your care team.
Help keep our patients safe and well
Please don’t visit if you have:
- Any signs of infection.
- Had diarrhoea, vomiting or symptoms of flu in the last 48 hours.
While visiting a patient, please:
- Do not bring flowers.
- Use the public toilets (not the ones on the wards – they are for patients only).
- Don’t eat at bedsides.
- Do not touch patient’s wounds bandages/dressings or medical equipment.
Before you visit, please read and follow our infection control information guidelines, which help protect our patients from germs.
Getting here
Getting to MDU
Online map
You can use our online map to navigate around our site. Head to the East Wing, where you will find stairs and lifts to our East Wing ward floors A, B, C, D and E.
What Three Words
sizes.worm.shins - this will take you to the front entrance of MDU.
Directions from the hospital main entrance:
- Walk straight ahead past the reception desk on your right.
- Continue past M&S on your left until the corridor becomes a T-junction.
- Look for the hospital map on the wall directly in front of you (this can help if you get lost).
Head to the first stair case:
- Turn right towards the East Wing.
- Walk along the corridor until you come to the first staircase.
To reach Level A:
- Open the door and go downsairs and exit onto the level A.
To reach the management corridor
- Turn left and walk along the corridor. Keep going until you reach the management corridor. HR should be directly at the entrance.
Final steps:
- Turn right into the management corridor and continue forward.
- Take the first right and continue down the corridor.
- Keep going until you see the MDU on the right-hand side.
Getting to our site and parking
For information about getting to our site and parking, visit the Getting to Royal Surrey County Hospital page.
Questions or concerns
First point of contact: Speak to the ward nurse in charge – we want patients to feel informed and comfortable during their stay.
If you still have questions: Ask to speak with the ward matron.
Concerned about a change or deterioration in a patient’s condition? Alongside speaking to ward staff, you can also contact the Critical Care Outreach Team through Call 4 Concern.
Complaints and support: Contact our Patient Advice and Liaison Service (PALS) for confidential, impartial advice and support.