Children need to be referred by their GP direct to Audiology. If a hearing loss is found which would benefit from a hearing aid, this will be discussed and arrangements made for a hearing aid fitting if appropriate.
If you are concerned about your child’s hearing, please take a look at Children's hearing assessments.
If your child already has hearing aids and you would like their care to be transferred to the Royal Surrey County Hospital from elsewhere, you should see your GP who can refer you if this is appropriate. Once we have a referral, we can arrange an appointment quickly.
If your child already has hearing aids supplied by us, and you have a question or need to change your appointment, please contact us using the details below.
If you or your child requires an interpreter to be present at an appointment, please contact us as soon as possible so that we can arrange this.
Your appointment letter will confirm the location of your appointment.
Most of our appointments are held at the Royal Surrey County Hospital, in Outpatients 7. See Getting here for more information about how to get to the hospital, including parking.
Older children (who can easily be tested by one Audiologist) can be seen for hearing aid reviews at the following locations if these are more convenient for you:
At the present time, the specialist equipment needed for testing young children, and children with complex needs, is only available at the Royal Surrey County Hospital.
Children who already have hearing aids should bring these to every appointment.
If your child wears glasses, please bring these too.
We will introduce ourselves to you, and give you the opportunity to ask questions.
Often we will not need to carry out any hearing tests at this appointment. If we do, then we should have talked about this at the last appointment.
Together we will agree a management plan for reviewing your child’s progress with their hearing aid.
We will arrange regular hearing aid review appointments for your child to:
None of the tests we carry out during hearing aid review appointments should be uncomfortable for your child or cause any side effects.
After a hearing aid fitting or hearing aid review appointment, you and your GP will receive a written report by post which outlines the results and management plan. Please provide us with names and addresses of any other health professionals that you would like to receive a copy of this report.
If you require any written information to be provided in any language other than English, please let us know as soon as possible.
We very much value feedback from all of our patients, and our receptionist may ask you to complete a satisfaction questionnaire when you come to your appointment.
In the children’s waiting area you will also find comments cards and a box, where you can tell us about your experience.
Would you like to be involved in our Parent Focus Group? If you tell us you are interested, we will email you 2-3 times per year to ask for your opinion on changes we are planning in the department. All responses are handled anonymously. We are very keen to receive feedback on our Children’s Hearing Aid service.
Please do not hesitate to contact us if:
Unfortunately due to other clinic commitments it is not usually possible to replace / adjust a hearing aid if you drop-in without prior notification.