Royal Surrey opens new unit to provide faster emergency care for suitable patients | News

On Monday 6 July, Royal Surrey NHS Foundation Trust opened the doors to its Extended Emergency Medicine Ambulatory Care (EEMAC) unit - a new addition to the urgent and emergency care we offer patients.

EEMAC provides timely, efficient care for patients who are expected to be discharged within eight hours. The unit is for patients who need diagnostics or treatment but are unlikely to need input from other specialities or admission to hospital, helping to reduce pressure on the Emergency Department. Most patients are treated in chairs rather than hospital beds.

The service's first patient, Christine, said:

"I feel honoured to be the first patient. I was seen quickly, the facility is immaculate, and the team were personal and welcoming - staff I've previously seen in the Same Day Emergency Care unit remembered me and said hello."

Patients arriving at the Emergency Department are triaged and identified for EEMAC by the clinical team, and then moved to the unit, which is open weekdays, 7.30am-8pm.