Physiotherapy helps restore movement and function when someone is affected by injury, illness or disability.
It takes a holistic approach that involves the patient directly in their own care.
Your referral is reviewed and prioritised by a physiotherapy practitioner to determine the level of urgency of the condition.
The level of urgency will determine when the appointment is.
We can treat many conditions, some examples are pain associated with:
Back and neck pain/conditions
Pre/post-operative orthopaedic patients
Soft tissue injuries
Temporomandibular joint (TMJ) dysfunction
Upper and lower limb problems
Work related conditions
Women and Mens health
Phototherapy- UV light treatment for skin conditions such as ezcema.
The team also provides physiotherapy in Fracture Clinic every weekday morning, for those patients who are referred from the Emergency Department or Fracture Clinic and require advice following an injury.
This will depend on whether your GP has referred you, or a hospital consultant.
If your GP has referred you; you may either be given an online login by your GP which will give you a choice of dates/ times you can choose from, or you may be sent a letter in the post.
If you are sent a letter it will either advise you when your appointment is, or it may ask you to call us and make an appointment.
If your consultant has referred you; you will mostly likely be sent a letter asking you to call us and arrange an appointment.
We operate a 6 day service with appointments available within the following times:
Monday 07:00 – 18.00
Tuesday 07:00 – 18:00
Wednesday 07:00 – 18:00
Thursday 07:00 – 18:00
Friday 07:00 – 17:00
Saturday 08:15 – 16:00
Primarily most appointments are based at the Royal Surrey County Hospital.
However we also provide physiotherapy at a number of GP practices in the surrounding area including:
The Border Practice, Aldershot
Forest Surgery, Bordon
Cranleigh Medical Practice, Cranleigh
The Mill Medical Practice, Godalming
Badgerswood Surgery, Headley
A member of the physiotherapy team will ask you questions about your pain and general health.
They will then most likely ask you to do movements and complete certain tests to try and determine the cause of your pain.
This may take more than one session to complete.
Whilst it is not imperative, it can be useful to bring a list of any medication you are taking and any other relevant hospital documentation relating to the condition.
If you have leg pain, it is also useful to bring shorts.
It is a good idea to wear loose, comfortable clothing and you should be prepared to remove relevant items to allow the clinician to fully assess appropriate joints or structures.
If you have leg pain, it is useful to wear/ bring shorts and if you have upper body pain it is useful to wear a strappy or vest top.
All of our team are Chartered Physiotherapists (CSP) and registered with the Health and Care Professions Council (HCPC).
Our team is comprised of junior, senior, team leaders, clinical specialists and extended scope practitioners (ESP’s) who specialise in specific areas of physiotherapy including pain, rheumatology, spinal, shoulders, knees, hands and the foot & ankle.
We may also have physiotherapy students on placements who will be supervised by a senior physiotherapist.
Treatment will be on an individual basis and will depend on your symptoms.
It often comprises of exercises that will be suitable to help the pain, as guided by the latest research.
It can also sometimes incorporate other treatments such as manual therapy or acupuncture, if the physiotherapist deems it appropriate to your condition.
You are encouraged to discuss your treatment with the physiotherapist at the time.
It will depend on your symptoms and your next appointment (should you need one) is always determined on the clinical need of the condition.
Sometimes treatment can be weekly but other times it can be much more infrequent, such as once a month.
We provide a variety of classes aimed at continuing rehabilitation and providing education to patients.
The classes we run are:
Advanced Lower Limb Class
Early Lower Limb Class
OA Knee Group
Return to Fitness Class
Total Knee Replacement Class
Within the department we also have close links to the community such as local leisure centres and Holy Cross Hospital for hydrotherapy.
We run exercise referral schemes for our patients that would benefit from continued supervised exercise.
Please let us know at least 24 hours before your appointment.
There are two options: you can either ring the physiotherapy reception where there is a call waiting system and answer phone facility, or you are welcome to e-mail us.
The physiotherapy phone number is: 01483 464 153
The physiotherapy e-mail address is: rsc-tr.physio-RSCH@nhs.net
We very much value feedback from all of our patients.
You may get a text requesting friends and family feedback
In the waiting area you will also find comments cards and a box, where you can tell us about your experience.