Hospital Level B

Hospital Level A

H B

Day Surgery Unit

An external picture of The Day Surgery Unit

The Day Surgery Unit (DSU) is a ward where people rest and recover following same-day surgery. It is located at the rear of the hospital (behind the Nuffield) and accessible via the Egerton Road entrance.

Phone: 01483 406783

Use this link to find out more about surgery at Royal Surrey.

Outpatients 12

Pictured is the main entrance of the Cancer Centre (Level B).

The Level B entrance to Royal Surrey Cancer Centre is also known as Outpatients 12. Many of our cancer related outpatient appointments will take place here.

Phone: 01483 571 122  ext 6761

Use this link to read more about the Cancer Centre.

OPD 1 Antenatal and Gynaecology

Picture of the Outpatients 1 reception desk.

Antenatal and Gynaecology Clinics.

Cancer patients may be invited to see the fertility specialists in the Gynaecology Clinic. It is also possible that some diagnostic procedures will take place here. 

Phone: 01483 571122 ext 4173.

OPD 10 Eye Clinic

Pictured is the reception desk in our Eye Clinic.

Eye Clinic

Phone: 01483 571 122 ext 2567

OPD 11 Maxillofacial and orthodontics

Picture of the entrance to the Maxillofacial Department.

Maxillofacial and orthodontics is based here. Some head and neck and skin cancer appointments may take place here.

Read more

Phone: 01483 406775 ext 4449

OPD 14 Cedar Centre

Pictured is the Cedar Centre.

All diabetes and endocrinology services are provided in the Cedar Centre.

Read more on our main website

Phone:  01483 571122 ext 2421

OPD 2 Orthopaedics and Fracture Clinic

Pictured is the entrance to the Fracture Clinic

Orthopaedics and Fracture Clinic.

Phone: 01483 571122 ext 4159

OPD 3 General Surgery

Pictured is the Outpatients 3 check in area.

Many general surgery outpatient appointments are held here. 

Some Hepato-Pancreato-Biliary (HPB) patients who are being considered for surgery may have their appointments here.

Phone: 01483 571122 ext 4550

OPD 4 and 5 Outpatients Clinics

Pictured is the Outpatients 4 waiting room.

Many outpatient clinics are held here including the likes of pain, respiratory, rheumatology, sleep, cardiology and general surgery. 

Please read your appointment letter closely to ensure you attend the correct department.  

Phone: 01483 571122 ext 3928/4581

Haste

The Haste Wing which is situated at the rear of Outpatients 4 and 5 is a diagnostic wing and houses our two state-of-the-art MRI scanners. Read more about MRI scans  

Phone:  01483 571122 ext 4935

It is also home to four cutting edge echocardiography machines, which are used to scan patients hearts and nearby blood vessels. Read more about our cardiology team. 

opd 6 childrens unit

Pictured is the reception desk in our Paediatric Outpatients Department.

This is our Paediatric Outpatients department. A number of clinics are held here for children, including diabetes, allergy, epilepsy, mental health and much more.  

Phone: 01483 571122 ext 6944

OPD 8 ENT

Picture of the Outpatients 8 waiting room.

The ear, nose and throat team are based here. 

Head and neck cancer patients will usually have their first appointments here.

Phone: 01483 464002 / 01483 571122 ext 3203

Main Pharmacy

Pictured is the main pharmacy.

The Outpatient Pharmacy dispense Royal Surrey prescriptions only. They also provide a small range of over-the-counter medication for purchase.

The pharmacy is open Monday to Friday 9am to 5.45pm.

Phone: 01483 571122 ext. 2853 / 2083  

Please remember, specialist cancer medication is only available from the dedicated Pharmacy in the Cancer Centre.

clinical measurement

Pictured is the stained glass window at the entrance of the Clinical Measurements Department.

Clinical Measurements

Clinical Measurements provides various tests for investigating the heart.

Radiotherapy can affect how electrical devices placed under the skin, such as pacemakers and implantable cardioverter defibrillators, work. Radiotherapy patients who require additional monitoring to check their device health or adjust settings will need to visit Clinical Measurements. This will be arranged for you.

Phone :  01483 571122 Ext 4686

Neurophysiology

Neurophysiology investigates the function of the central and peripheral nervous system to diagnose and manage a range of neurological and non-neurological disorders.

OPD 13 Physiotherapy and Occupational Therapy

Picture of the physiotherapy gym

Physiotherapy

The Physiotherapy team help to restore movement and function when someone is affected by injury, illness or disability.

Phone: 01483464153

 

Occupational Therapy

Occupational Therapy aims to improve your ability to do everyday tasks if you're having difficulties.

Phone: 01483 571122 ext 4766

 

Cancer patients may also be invited to work with the PRIME team to prepare for your cancer treatment. These appointments will take place here. Use this link to find out more about PRIME.

Prayer Ablution Room

Staff and visitors can wash-up prior to prayer and worship.

Marks and Spencer

Picture of Marks and Spencer.

Open:

  • Monday 6am to 12am
  • Tuesday to Saturday open 24 hours a day
  • Sunday closes at 8pm

Costa

Pictured is Costa

Open:

  • Monday to Friday 6:30am to 8pm
  • Saturday to Sunday 7:30am to 7pm

Parking office

Pictured is the car parking office.

The parking office is open 24 hours a day, seven days a week.

Phone: 01483 408307.

All patients attending the Cancer Centre are eligible for free car parking on site. A three month permit can be issued from the Cancer Centre’s main reception (Level B).

Main Reception

Pictured is the hospital's main reception desk.

The main reception is manned Monday to Friday 7am to 8pm

Emergency Department

Pictured is the Emergency Department entrance.

The Emergency Department is for patients requiring emergency care for serious and life threatening conditions. It is very busy and patients will be seen in order of clinical priority. Therefore if your needs are less urgent, you may face a very long wait. If you have a life-threatening illness or injury then you should dial 999. If your condition is not life-threatening then please contact NHS 111 before coming to the Emergency Department. They can help you right away and if you need urgent care then NHS 111 can book you in to come to the Emergency Department to seen quickly and safely.  You can read more about the Emergency Department and other alternatives on our main website.

Remember, the Oncology Treatment Hotline is a 24-hour advice line for patients’ who are currently receiving, or have recently undergone cancer treatment. Call 01483 571122 and ask the operator for the Oncology Treatment Hotline.

Clinical Laboratory

Pictured is the Clinical Laboratory

Patients may be asked by their doctor or nurse to drop off samples in a sterile container here, including stool and urine.

Intensive Care Unit

Pictured is the reception of our Intensive Care Unit.

Intensive care is needed if someone is seriously ill and requires intensive treatment and close monitoring. 

Patients may also be taken to intensive care after having cancer surgery if it will help them to recover.

Phone: 01483 571122 ext 4222.

Read more about the Intensive Care Unit on our main website.

patient advice and liaison service

The Patient Advice and Liaison Service (PALS) is a free, confidential and impartial service available to everyone who uses the Trust’s services, their families, carers or anyone who needs advice, information, support or guidance with a particular issue.

Phone: 01483 402757  

Read more about PALS and how they can help you on our main website.

Emergency Assessment Unit

The Emergency Assessment Unit (EAU) is a short stay assessment and admissions facility specifically for patients requiring specialist medical, surgical, frailty or mental health assessment. 

Read more

Phone: 01483 571122 ext 2127

same day care

Pictured our two nurses working in our Same Day Emergency Care Centre.

The Same Day Emergency Care service provides urgent treatment for patients not requiring admission to hospital.

Cancer patients can access the service by calling 01483 571122 and asking the operator for the Oncology Treatment Hotline.

Elective Surgery Unit

Pictured is the entrance to our Elective Surgery and Short Stay Surgery Units.

This unit is for pre-operative patients on the day of surgery who will need to go to the main hospital. The Elective Care Unit is attached to the Short Stay Surgical Unit (SSU).

Phone: 01483 406871

guildford borough council ward

Pictured is an aerial shot of Guildford Ward.

Guildford Ward is our  isolation ward. 

Phone: 01483 571122 ext 3477  

urology

Pictured is the Stokes Centre for Urology.

The department of Urology is housed in the state-of-the-art Stokes Centre for Urology. If you have suspected or confirmed bladder and prostate cancer will be seen here.

Phone:  01483 571122  ext. 3100 

Cancer and Surgical Innovation Centre

Artists impression of Cancer and Surgical Innovation Centre.

Work has started on this state-of-the-art surgical facility which will include six new operating theatres. The centre is expected to be completed in 2025. Read more about the centre.

Education Centre

Pictured is the hospital's Education Centre

We have a purpose built Education Centre on-site, which houses a library as well as a state-of-the-art simulation suite.

Surgical Short Stay Unit

Pictured is the entrance to our Elective Surgery and Short Stay Surgical Units.

This is a surgical unit where patients can be discharged on the same day or stay up to 23 hours post their operation.

Phone: 01483 406828/ 01483 571122 ext 6828/2085

Patient Lounge

Pictured two nursing staff in the Patient Lounge.

The Patient Lounge is a comfortable area with both beds and chairs for patients who are medically fit to leave hospital. You may be transferred to the lounge from your ward while you wait for final discharge arrangements to be complete.

Phone: 01483 571122 ext 3066 or 3144

Read more on our main website.

Medical Day Unit

Pictured is the Medical Day Unit.

The Medical Day Unit provides a range of nurse-led day treatments and procedures for patients under the care of a consultant. Cancer patients may be sent here for a blood transfusion.

Phone: 01483 571122 ext 2424

Read more on our main website.

Clinical Investigations

Pictured is the entrance to our Clinical Investigations Unit.

The Clinical Investigations Unit provides a number of different diagnostic tests. This nurse-led unit is for day patients, meaning you will not be staying overnight.

Medical Illustration

Pictured is one of our Clinical Photographers in the Medical Illustration Department.

The department provides both clinical and non-clinical photography to the hospital.

Phone: 01483 406765

OPD 15 Pre Assessment

The Trust's Pre-Op team pictured with their HSJ award.

Ahead of any surgical procedure you will have a pre-op assessment. This helps to ensure that you are fit and ready for surgery. The assessment may be done over the telephone or you may be asked to attend a clinic, which is held in Outpatients 15.

Phone: 01483 571122 ext 4628

Wellspring Restaurant

Pictured is the Wellspring Restaurant.

Open: Monday to Friday 7am to 5pm.

Information hub

The Fountain Centre Information Hub is coming soon.

cafe

Picture of The Coffee House in Royal Surrey Cancer Centre.

The Coffee House is open Monday to Friday 7am to 4pm and serves a selection of hot and cold drinks, sandwiches, toasties, jacket potatoes and much more.

Cancer Centre Reception

Pictured is a receptionist manning the desk at the Cancer Centre main entrance

The Cancer Centre Level B reception is open Monday to Friday 8am to 5pm.

Cancer Centre Pharmacy

Pictured is a patient at the window to the Cancer Centre Pharmacy.

This is a specialist Pharmacy that serves only our cancer patients and the team will provide you with the medication that has been prescribed by your doctor.

Learn more about the Cancer Centre Pharmacy and how they can help you.

It is open: Monday to Friday 9am to 5.45pm

Phone: 01483 464126, or 01483 571122 ext 6789

CT Evo

Picture of the doors leading to CT Evo

You may be sent for a diagnostic scan here. Please read your appointment letter carefully to ensure you are in the correct location.

Phone: 01483 402746

SLCT 1

File image of a patient in a CT scanner

This is one of our diagnostic CT scanners.

Please pay close attention to your appointment letter as your CT scan may be booked in the Radiology Department on Level B.

 

 

Brachytherapy

Pictured is a patient in the brachytherapy suite.

Brachytherapy is a form of internal radiotherapy where a dose of radiation treats your cancer from inside your tumour or very close to it. Most brachytherapy takes place here, although some does take place in the Stokes Centre for Urology. Please read your appointment letter carefully.

Phone: 01483 571122 ext 6615

Use this link to find out more about brachytherapy treatment.

 

outdoor seating

Coming soon.

indoor seating

Picture of the main waiting room in Royal Surrey Cancer Centre.

Our waiting area is available for all patients and their loved ones to use. There is plenty of comfortable seating available for you to relax in before your appointment. The waiting room can be found on Level B of the Cancer Centre and is close to the main reception.

St Lukes suite

Coming soon.

Teenage and Young Adult Cancer Unit

Nurse looking at a computer screen.

If you are a young person aged between 16 and 30 years and living with cancer you can request to be looked after by our Teenage and Young Adult Cancer (TYAC) team.

Phone: 01483 571122 ext 2596

Use this link to find out more about our TYAC service.

tea and coffee station waiting area

Picture of a health care assistant making a patient a hot drink.

There are free tea and coffee making facilities on Chilworth Day Unit.

Onslow reception

Pictured is the matron of Onslow Ward standing at the reception desk.

Onslow Ward specialises in the care of patients who are undergoing investigations and treatment for various forms of cancer and haematology conditions.

Phone: 01483 571122 ext 6858

Use this link to find out more about Onslow Ward.

Endoscopy

The Endoscopy Department provides a full range of diagnostic and therapeutic procedures.

Phone 01483 571122 ext. 4409

Read more

Castle Outpatients

Castle Outpatients is home to the One Stop Breast Clinic. Some breast patients may also receive their ultrasounds here.

If you are a skin cancer patient being considered for surgery you may also have appointments here.

Phone: 01438 571122 ext 2205

cancer centre

Pictured is the main entrance of the Cancer Centre (Level B).

The Level B entrance to Royal Surrey Cancer Centre is also known as Outpatients 12. Many of our cancer related outpatient appointments will take place here.

 

Phone: 01483 571122 ext 6761

Acute Medical Unit

The Acute Medical Unit (AMU) provides emergency treatment for patients likely to require a short stay in hospital.

Radiotherapy Reception

Radiotherapy reception

The reception is open 8am to 5.30pm