Visiting someone

Visiting someone header

Visiting hours

Please do not visit or attend wards/clinics or departments if you or your family have experienced symptoms of diarrhoea and/or vomiting in the last 48 hours.

Coronavirus visiting restrictions 

Visiting Suspended with immediate effect

Following the most recent national guidance, the public will no longer be able to visit patients in hospital.

This is a further measure to help restrict the spread of Coronavirus (COVID-19) and to protect both our patients and staff.

A drop off-service to allow family and friends to bring in items for relatives has been put in place and will be available from 26/3/20. There will be a drop off advice line for our county hospital, which will be available 10am-12noon Monday - Saturday. Further advice will be provided when you speak to the call operator. To call the line, the number is 07979540102.

Drop offs for patients at our community sites will be managed locally.

Exceptions where visitors are still allowed are as follows:

  • If the patient is receiving end-of-life care
  • If the visitor is a birthing partner
  • Visitors are still allowed on paediatrics and neonatal areas but only one parent or appropriate adult is able to be with their child at any given time.

Wards must be contacted in advance to make arrangements for your visit under these circumstances.

These essential visitors as listed above must adhere to the following:

  • Only one visitor per patient per day
  • Children are not permitted to visit
  • Anyone with cold or flu symptoms, persistent cough or raised temperature must not visit.

These new measures are effective immediately.


Public and bank holidays

Some services may not be available, and some departments may be closed, on public and bank holidays.

To find out which are open, please call the hospital’s main reception on 01483 571 122

Royal Surrey Charity