The Inflammatory Bowel Disease (IBD) team provides support to patients with Crohn’s disease or Ulcerative Colitis. The IBD team is a multidisciplinary team of Consultant Gastroenterologists, Surgeons, Registrars, Pharmacists, Nurses and Dieticians, all with specialist knowledge of Inflammatory Bowel Disease.
Lead IBD Clinician: Dr Charmian Banks – Consultant Gastroenterologist
Dr Christopher Alexakis - Consultant Gastroenterologist
Dr Kalliopi Alexandropoulou - Consultant Gastroenterologist
Dr Michelle Gallagher - Consultant Gastroenterologist and Hepatologist
Jenna Robinson – Lead Clinical Nurse Specialist / Advanced Nurse Practitioner trainee
Rebecca Yeates – Clinical Nurse Specialist
Additional team members
Najma Ahmad – IBD Co-ordinator
Nicola Ho-Yen – Gastroenterology and Hepatology Pharmacist
Louise Cooper – Specialist Dietitian
Agnese Kuci – Specialist Dietitian
If you become unwell between appointments, we provide a flareline service for you to call for help.
The FlareLine is run by IBD Nurse Specialists who can provide expert support and advice about Inflammatory Bowel Disease. Other members of the local IBD team (e.g. doctors or trained administrative staff) may answer them too.
They're for IBD patients who:
They shouldn’t be used:
Frequently Asked Questions are answered below, and for more general information about Crohn’s Disease, Ulcerative Colitis and other forms of Inflammatory Bowel Disease (IBD), patients can contact the Crohn's & Colitis UK Helpline.
Telephone: 01483 571122 ext. 2423
Telephone line opening hours: 24hr voicemail
IBD FlareLine email: email@example.com
Time to respond: Within 2 working days
This is when symptoms of your Crohn’s disease or Ulcerative Colitis return. These may include;
You may also experience other symptoms such as;
If you have signs of a flare up and are taking 5-ASA medication, it is safe to double your daily dose for 6 weeks. 5-ASA medications have different brand names, please see below for guidance:
Even if your symptoms settle quickly, continue taking the higher dose for 6 weeks then reduce back to the lower dose.
If you have known kidney problems please do not increase your medication without seeking advice first.
If you are prescribed suppositories or enemas and you have a supply of these at home, start these as well as increasing your 5-ASA tablets. It is safe to take them every night to control your symptoms.
If you do not see an improvement to your symptoms please contact the IBD FlareLine.
Please contact the IBD FlareLine via telephone or email, your query will be responded to within 2 working days.
If the problem is urgent, or the IBD FlareLine is unavailable, patients should contact their GP/ out-of-hours service, ring 111 or go to the NHS England website.
Some signs could include:
Yes or you may have been started on an alternative immunosuppression medication named 6-Mercaptopurine. You should have been fully counselled about this medication. Please contact your IBD Team if you need further information or click here for the Crohn’s and Colitis UK medication leaflet.
Yes. You are required to have a blood test every 2 weeks for the first 4 weeks of treatment, then every 4 weeks until the medical team advise it is safe for you to go on to 3 monthly blood testing.
All patients with infammatory bowel disease should have the annual flu vaccination, and 3-5 yearly pneumococcal vaccination as available.
No. It is unsafe for you to have live vaccinations whilst taking the following medication;
Crohn’s and Colitis UK website have some useful leaflets explaining these medications;
You will also be fully counselled by your IBD Team before starting this medication.
You should avoid taking these medications and discuss with your IBD Team if these are required for another illness. Where possible you could try paracetomol or codeine instead.
In the past we had a successful patient panel who helped us secure a second IBD nurse. Due to team constraints we have been unable to meet this year. Should you be interested in joining the patient panel in the future please let a member of your IBD Team know.
Crohn's and Colitis UK - https://www.crohnsandcolitis.org.uk/
IBD Standards - https://ibduk.org/ibd-standards
IBD Registry - https://ibdregistry.org.uk/information-for-patients/
Important Telephone Numbers:
Crohn’s and Colitis UK: 0300 22 5700 or firstname.lastname@example.org
Medical Day Unit: 01483 571122 ext. 2424
Appointments Centre: 01483 571122 ext. 4002
Endoscopy: 01483 571122 ext. 6445
Outpatient pharmacy: 01483 571122 ext. 2853
Stoma Care Nurses: 01483 571122 ext. 2588
Nutrition Nurse Specialists: 01483 571 122 ext. 2598
Gastro Dietitians: 01483 464119
Healthcare at Home: 0333 103 9499 or email@example.com
Lloyds Homecare: 0345 2636 123 or firstname.lastname@example.org
Alcura Homecare: 0800 980 0686 or email@example.com