Our Services

Adult Community Health Services

Image of Community Nurse at Haslemere Hospital

Please note: This week (commencing Monday 1 March), you may experience some delays in receiving treatment in our Minor Injuries Unit due to a staff shortage. Thank you for your understanding.

Minor Injuries Unit (MIU) - Haslemere Hospital

Our unit is designed to see people who have an acute (less than two weeks) minor injury.

Our team of emergency nurse practitioners are able to see diagnose and treat minor injuries.

They can also refer people to any necessary follow up clinics relating to their minor injury that may be needed.

Who is the service for?

We see adults and children aged 2 years and over with an acute (less than two weeks) minor injury, including people with cuts, sprains, suspected minor fractures.

What are our hours of service?

The service normally operates 9am – 5pm, Monday to Friday (excluding bank holidays).

 We are based at Haslemere Minor Injuries Unit, Church Lane, Haslemere GU27 2BJ.

Can I make an appointment?

We do not offer an appointment system.

We offer a walk in service for patients with minor injuries only.

Patients are seen in time order, however, there may be occasions when patients will be seen according to the severity of their injury.

Please note: at times of high volumes of patients attending MIU, it may not be possible to offer a full consultation to people who arrive from 4pm as this is one hour before the service closes for the evening.

In this instance we will assist you to find an alternative local service according to your need

What do you treat at the MIU?

We see adults and children aged 2 years and over with an acute (less than two weeks) minor injury, including:

  • Bites & stings

  • Cuts, grazes,lacerations

  • Minor burns & scalds

  • Minor eye & ear injuries, including removal of foreign bodies from the ears or nose

  • Minor head injuries

  • Removal of splinters

  • Sprains, strains, limb injuries

  • Suspected fractures

  • Neck pain from minor injury

What can’t you treat?

At the Minor Injuries Unit we cannot treat:

  • Allergic reactions

  • Rashes

  • Asthma & breathing difficulties

  • Earache & ear infections

  • Mental health problems

  • Pregnancy related problems

  • Injuries that require a neck, chest or back x-ray

  • Serious injuries

  • Severe chest pain – dial 999

  • Sore throat

  • Stomach pain, vomiting, diarrhoea

  • Illnesses

  • Backache

Visit your GP or go directly to an Emergency Department. Please dial 999 in an emergency.

Who will treat me?

This is a nurse led service, where you will be seen and treated by an experienced emergency nurse practitioner.

If you need to see a medical professional for an ailment or condition that is not due to a minor injury, then please make an appointment to see your GP.

The service is not for life threatening injuries and if you require urgent medical attention or assistance then please contact 999.

What do I do if I am unsure if my condition is appropriate for the MIU?

Please contact the Minor Injuries Unit on 01483 956 524 and an emergency nurse practitioner will be happy assist you.

How can I tell you what I think of the Minor Injury Unit?

We very much value feedback from all of our patients, and our receptionist may ask you to complete a satisfaction questionnaire when you have been seen.

Where can I find more information?

You can find more information here:

https://www.nhs.uk/