Patients’ Choice Award - Individual
Patients’ Choice Award - Individual
Nominated by our patients, these individuals have shown dedication beyond the call of duty and made a significant impact on a patient’s experience with us.
Sponsored by
Cyril Kulathil, Healthcare Assistant
Cyril has been praised for his outstanding kindness, empathy, and professionalism, going above and beyond in his role.
What truly sets him apart is his ability to connect with confused or anxious patients — he has a natural gift for putting people at ease, especially those living with dementia or in distress.
His caring approach makes a huge difference during a very stressful time for families. He takes the time to speak gently, explain things clearly, and offer reassurance — not just to the patient, but to families too.
Cyril consistently approaches patients with genuine care and sensitivity, even when they are distressed, confused, or resistant to support. His ability to remain composed under pressure makes a noticeable difference to patients and staff.
Dr Ozan Hanci, Consultant Paediatrician
Dr Hanci is a dedicated member of staff who is passionate about his job and about providing the best possible care for his patients, going the extra mile to ensure that children get the treatment they need.
Often described as a hero, Dr Hanci has received huge praise from the families of many of his patients who said his care made a life-changing difference. He listens to patients and their families and works quickly to get to the bottom of the problem and find a diagnosis to get children on the road to recovery as quickly as possible.
His strong work ethic and caring manner shine through and he has been described as inspirational, changing lives on a daily basis.
Katherine Keeble, Physiotherapist
Katherine has been praised for her extensive knowledge and kindness when it comes to treating patients who need physiotherapy. She provides helpful strategies and is very supportive to all her patients, going above and beyond in everything she does.
As well as providing support physically, many patients have commented on the difference her care has made to their mental health, as Katherine listens and supports her patients and is incredibly kind and understanding.
Katherine works hard to provide the best possible care and to improve the quality of life for her patients and she does it all with a smile on her face.