These back office heroes have achieved something exceptional to benefit our patients. They consistently demonstrate good team working and collaboration, deliver an efficient and high-performing service and are always looking for ways to improve their service. Here’s what their colleagues wrote about them in the nominations.
The team is always helpful, friendly and they strive to do the best they can.
In the last 12 months, they have supported an incredible transformation of information that is available to our clinical teams and services. Their hard work and dedication to understanding what is needed has led to a richness of information that has not previously been available.
Their support has equipped us to serve our patients more effectively. No request is too small, and nothing is too ambitious. They have integrated themselves into every division and are as core to delivering effective patient care as our clinical services themselves.
The team consistently demonstrates a proactive and solutions-focused approach, stepping forward to work in true partnership with clinical and operational colleagues.
Their ability to translate financial data into meaningful insights has been instrumental in identifying opportunities for service transformation, efficiency, and sustainability. They are not just number crunchers — they are trusted advisors who help shape decisions that directly impact patient care.
One of the team’s greatest strengths is their collaborative spirit. They engage early and constructively with services to understand challenges, co-develop solutions, and support the delivery of shared goals.
Their work underpins the delivery of high-quality care by ensuring resources are used wisely and transparently. They are a vital part of the wider healthcare system, and their contribution often goes unseen — but it is deeply felt.
Robyn and Hollie are brilliant team players, they're calm, extremely capable and most importantly in an incredibly busy situation, fun to work with!
As volunteers at this year’s Community Open Day, they took on managing an integral part of the event and from the moment they were briefed on their responsibilities, we knew the job would be done and done really well.
As the Health and Wellbeing team they are a fantastic source of support for staff going through a hard time and are great at signposting people to appropriate resources.
They help deliver training, update staff on policies and can always be relied upon to step in when staff are struggling.
Their presence is vital and their support and contributions are integral to the running of the hospital.