Diagnostic and Clinical Support Services Champion
Diagnostic and Clinical Support Services Champion
Each of our six clinical divisional champion awards recognise individuals and teams that consistently demonstrate exceptional commitment to patient-centred care, through empathy, communication and respect. They collaborate with colleagues, innovate for improvement and put their patients at the heart of all they do. Here’s what their colleagues wrote about them in the nominations.
Dave Brettle, Biomedical Scientist and Lab IT Support Officer
Dave consistently goes above and beyond to support both patients and colleagues. Whether it’s helping with urgent patient results or explaining complex testing processes, he is always approachable, knowledgeable, and willing to help.
To many of us, he’s not just a colleague, but a teacher — always happy to explain, guide, and share his expertise with patience and clarity.
He contributes far beyond the boundaries of his job description and never hesitates to step in where needed, regardless of the task, and always with a positive attitude. His empathy, collaboration and consistent commitment to doing the right thing make him not just exceptional but irreplaceable.
One of our former colleagues once called him the "fixer of everything" — a title he lives up to every day.
IV Therapy/OPAT Team
This exceptional team consistently demonstrates outstanding care, professionalism, and dedication to patient wellbeing, embodying the trust’s core values in everything they do.
They play a critical role in delivering safe and effective intravenous (IV) therapy and their expertise ensures that patients receive timely treatment, often preventing delays and reducing the need for hospital admissions or extended stays.
What sets them apart is their unwavering compassion and commitment to going above and beyond their core duties. They’re a trusted and respected presence, collaborating seamlessly with clinical teams. They support education and training, share best practices, and continuously seek ways to enhance the quality and safety of IV therapy across the trust.
Their collaborative spirit and patient-first mindset uplift teams, improve outcomes, and reinforce a culture of kindness and excellence. Their impact is profound, and their dedication truly deserving of recognition.
Rob Williams, Senior Assistant Service Manager
Rob is a standout individual who has an unwavering commitment to patient care, exemplary leadership skills and embodies our organisation’s core values.
He consistently demonstrates a deep sense of responsibility and compassion in everything he does. At a time of significant complexity and challenge for the Patient Access Service, Rob stepped forward with calm determination and led with integrity, empathy, and purpose.
His leadership has been a stabilising force, bringing clarity and cohesion when it was most needed. What truly sets Rob apart is his ability to bring people together and unite teams around a shared goal.
Rob’s commitment to “getting it right for the patient” is at the heart of everything he does; he’s not only a champion of diagnostics and clinical support — he is a champion of people.