These teams of frontline heroes have our patients at the heart of everything they do. They consistently demonstrate good team working and collaboration, deliver an efficient and high-performing service and are always looking to improve the way they work to benefit our patients. Here’s what their colleagues wrote about them in the nominations.
These frontline heroes have made a real and lasting difference. Their dedication, energy, and teamwork are nothing short of inspiring. From the very beginning, they’ve worked tirelessly to build a responsive, patient-focused cancer service that provides timely, specialist care when it is most needed.
This hasn’t just been about meeting targets – it’s been about genuinely improving the experience and outcomes for some of our most vulnerable patients. Whether through quicker assessments, better coordination between departments, or making sure families feel supported, their efforts have had a significant positive impact.
Their ability to bring people together, overcome challenges, and stay focused on what matters most - the patients - has set a gold standard for what compassionate, high-quality care looks like in practice.
The haematology service has evolved over the past year, as their patient cohort grows. The team has managed this growth by developing their own skills and dynamic ways of working to meet the needs of their complex patient group.
Their patients face many types of cancer diagnosis and often require significant levels of support. Together, the team has adapted to challenges with flexibility and empathy. Nothing is ever too much trouble where their patients are concerned. The Clinical Nurse Specialists work diligently and competently to ensure their patients receive prompt treatment and are well looked after.
They are an inspirational team with a very proactive attitude, which deals with challenges with grace and professionalism.
The Harm Free Care team has transformed into a cohesive, high-performing unit that exemplifies outstanding collaboration across Royal Surrey.
They've forged strong partnerships with departments across the trust and extended their influence through close work with community healthcare colleagues. Their solution-focused approach consistently delivers impressive results, particularly in improving mattress flow and wound care processes with hospital procurement.
During patient system upgrades, they’ve facilitated seamless service integration, demonstrating flexibility while maintaining focus on patient safety.
Their dedication and collaborative spirit make them a model team, driving meaningful change for safer, more effective care.