We are a clinically led NHS trust providing joined up care by bridging the gap between hospital and community services.
We are also a regional cancer centre and provide many world class services and aspire to deliver more for our patients in the future.
Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development.
We provide health care services from Royal Surrey County Hospital in Guildford and adult community healthcare services from Haslemere Hospital and Milford Hospital.
Milford and Haslemere community hospitals provide health care services to adults across Guildford and Waverley.
Royal Surrey County Hospital provides emergency and general hospital services to a population of more than 330,000 across south west Surrey. It is also home to St Luke’s, our specialist tertiary Cancer Centre, which offers state of the art diagnostic and treatment services to a population of up to 2 million across Surrey, West Sussex, Hampshire and to patients from across the UK and abroad.
We attract referrals from across the country for some specialties including urology and our Minimal Access Therapy Training Unit (key-hole surgery) is one of only three such training units in the UK.
Our patients also benefit from state of the art diagnostic equipment including two MRI scanners, four CT scanners, interventional radiology equipment and a gamma camera. We have one of the lowest mortality rates in the country.
We see around 336,000 outpatients a year, 90,000 patients are admitted for treatment, around 81,900 patients attend our Emergency Department and we deliver around 3,000 babies.
The Trust employ over 4,500 members of staff making us one of Guildford’s largest employers. In addition, the hospital is supported by a thriving group of 400 volunteers all of whom provide valuable services on an independent, voluntary basis.
We have recently been rated as ‘Good’ by the Care Quality Commission (CQC) for being caring, effective and safe, and ‘Outstanding’ for being responsive to people’s needs and for our maternity services.
We have a great reputation and history of embracing quality improvement (QI) and transformation work – continuously improving is one of our core values. Today, the Trust has put QI firmly at the centre of its strategic journey. It is seen by the board as the vehicle we will use to reach the goals set out in the 2018-23 strategy.