|Telephony Systems (VOIP/PBX)
||Which types of telephony system does the Trust utilise? (E.g. PBX, VOIP, Unified Communication (UC) – please specify all that apply).
||Brand of the PBX, VOIP and UC
|| Siemens iSDX
||Are these systems on premise or hosted?
|| On premises
||How are the systems maintained (Maintenance Contract, Outsourced Managed Service, Shared Service or internal Trust resource)
|| Maintenance Contract
||Existing Supplier/s of above referenced service contracts (if there is more than one supplier please name each)
||Contract Description: please provide a brief description of the overall service provided under this contract
|| Maintenance of the phone system, excluding handsets.
||Contract Durations (please include any extension periods)
|| 1 year
||Contract Expiry Dates (please provide the day/month/year)
||Contract Review Date (please provide the day/month/year)
||Annual Average Spend (the annual average spend for each contract)
||Number of users on each system or PBX
|| 2500 extensions
||Application(s) running on PBX/VOIP systems
|| Just Telephony
||Who maintains the Local Area Network (Trust or external party – if so please specify names of associated parties) and what is the brand of the associated network hardware?
|| Trust in conjunction with Datrix, Extreme /hardware
||Which company provides and maintains the Wi-Fi network (Trust or external party – if so please specify names of associated parties) and what is the brand of the associated network hardware?
|| As above
||Which company provides the Wide-Area-Network?
|| Via Surrey COIN
||Contact Detail of the person from with the organisation responsible for each contract including full Contact details
|| Andy Owen – Head of Technical Services, email@example.com