Patients that are in receipt of an eligible benefit may be able to claim help with travel costs incurred from attending a hospital appointment. The current list of eligible benefits is as follows:
- Income Support/Low Income Benefit
- Income Based Job Seekers Allowance
- Working Tax Credit or Child Tax Credit
- Or holds a HC2 or HC3.
Costs can be reimbursed in cash between the hours of 9am and 12pm at the Cashiers Office (located in Level A in the West Wing). Outside of those hours claims will need to be made via the NHS Business Services Authority, using the standard form available from Radiotherapy Reception Desk or the Transport Desk (in the Main hospital). Reimbursements via the NHS Business Services Authority will be made by cheque to your home address.
Reimbursements are generally made against the cost of using public transport or a private car for travel to and from the hospital, as well as any car parking costs. To obtain reimbursement you will need the following documents:
- Proof of an eligible benefit
- A hospital appointment card or letter
- And, if travelling by public transport, travel tickets.
If you travelled by private car, mileage will be reimbursed using a standard mileage allowance based upon the shortest direct route between your home and the hospital.
Unfortunately, if you are not eligible under this scheme The Royal Surrey County Hospital cannot offer any funding towards travel costs, but help may be available to some patients through other organisations. Your local Citizens Advice Bureau should be able to offer advice.