We work hard to provide a high standard of care and treatment and are committed to always putting our patients first. However, unfortunately sometimes things do not go as planned or are not to your expectations. If this happens we will do everything we can to ensure the same thing doesn’t happen again.
If you have a concern you would like to discuss with a manager, please ask Reception to contact the Radiotherapy Duty Manager for you.
If you are unable to resolve your concern, you may wish to contact the Patient and Liaison Service at rsc-tr.PALS@nhs.net.