Dementia Care

There are currently 850,000 people diagnosed with dementia in the United Kingdom.Every day in an acute hospital approximately 60-60% of inpatients will be living with dementia, delirium and/or confusion.

At the Royal Surrey, we have a skilled multidisciplinary team who aim to improve the care and experience for both patients and carers. We are working alongside Surrey County Council and other statutory and voluntary organisations to  create a dementia friendly surrey.

Dementia Friendly Surrey

To find out more about Dementia friendly Surrey’s vision and why it is so important that Surrey is dementia friendly, please click here. By using this link, you can also access information on free of charge dementia awareness training for businesses, community groups and other organisations in Surrey and how to become a dementia friendly surrey champion.

Top tips for caring for patients with dementia

  1. Recognise that each person with dementia is a unique individual. Adopt a person and family centred approach to care. Utilise the This is me, My care passport (Get to know them, their likes / dislikes, personal preferences and routines, life story)
  2. Take your time
  3. Communicate effectively (verbally, non-verbally and actively listen) with the patient their family and carer
  4. Promote the patients privacy and dignity
  5. Respect the individuals wishes
  6. Be aware that face value is not always what it seems
  7. Get into their world, Go with the flow and don’t argue!
  8. Put compassion back into the care you provide
  9. Promote the individuals independence by breaking tasks down into small steps and embrace a non failure culture to rehabilitation
  10. Use activities to alleviate boredom, promote communication, rehabilitation and prevent behaviours that can be challenging
  11. Be aware that the individual may need extra assistance / support / time / prompting with undertaking the activities of daily living (for example eating and drinking, mobilising, toileting, communication, hygiene and dressing)
  12. Minimise distractions (if appropriate)
  13. Maintain a safe but personalised bed space
  14. Be aware of carers’ needs ensuring that you listen to and value their input. Where appropriate utilise the carer passport for family members and signpost to voluntary/statutory services

Dementia Action Alliance

The Royal Surrey County Hospital (RSCH) has committed to transforming the lives of people living with dementia and their carers by joining the Dementia Action Alliance.

The RSCH has produced and action plan (updated September 2015) which identifies key areas where work will be undertaken to improve the care for patients and their carers staying in our hospital.  

For more information about the Dementia Action Alliance and / or to view our hospital action plan please click on / follow the link below

This is me, my care passport

The Royal Surrey County Hospital has worked with the Alzheimer’s society and specialists in learning disabilities to develop the This is me, My care passport. This document is pivotal in providing invaluable information about a person which will enable all staff to provide care that is compassionate and person centered.

The document can be used when caring for patients with a variety of conditions. A few examples are stroke, dementia, delirium and learning difficulties.  The, This is me, My care passport document can be found in all ward areas or can be accessed by clicking here.

For a list of useful Alzheimer’s Society contact numbers in the Guildford and Waverly area please click here. Or for further information on the Alzheimer’s Society please visit:

Please click to download:

This is Me, My care passport

The dementia Forget-me-not fund

Forget me not fund logoThere are approximately 850,000 people living with dementia in the UK and it is estimated that 60% of all patients admitted to the acute hospital have dementia, delirium or confusion.

The prospect of staying or visiting a busy acute hospital can be a daunting, traumatic and an anxious time for not only the person with dementia but also their carers. The  was established in 2012 and is a trust fund within the Royal Surrey County Hospital registered charity.

The money donated to the dementia forget-me-not fund is used to buy a variety of resources including items for memory boxes and games and activities that staff and volunteers can use with patients to help pass time, stimulate and encourage conversation.

These extra resources are invaluable as they not only enhance both the patients and their carers experience during their stay in hospital but also reduce incidence of falls and occurrence of behavioural and psychological symptoms of dementia.

Read more about the dementia Forget-me-not fund, by clicking here.

©2019 Royal Surrey County Hospital

Log in with your credentials

Forgot your details?