We celebrated our amazing nursing and midwifery staff and the many ways in which they embrace challenges and are committed to doing their very best for our patients.  As part of the celebrations for International Nursing and Midwifery Day, we held our annual GEM Awards (Going the Extra Mile) to celebrate the many ways in which staff go the extra mile for patients and their families.

Some of the award winners were nominated by patients, such as Daniel Jennings, an advanced nurse practitioner working in Oncology.  Daniel was nominated by the daughter of a patient for the outstanding support he gave to her mother in her final hours.  She explained that Daniel had extended his shift and then arrived early the following day to give personal support, and in order to explain the difficult diagnosis to the whole family at the same time.

“Daniel did the best he could to ensure mum received the care, respect and dignity she needed in her final hours.

“He also, provided the entire family with support, and up to date clinical information.”

Other citations were for exemplary leadership.  Analene  Galvo was congratulated on her kind and warm hearted leadership of the Eashing Ward team.  Nominated by several of her colleagues, Analene was praised for her compassion and incredibly hard work delivering high quality care.

“Analene exemplifies the values and behaviours of our organisation and she is passionate and committed to improving care for some of our most vulnerable patients; she has touched the lives of many patients.

“She has been a significant contributor to the organisation’s acute frailty journey and has embraced and championed the use of quality improvement methodology and measurement for improvement, creating an environment where older people thrive rather than just survive.”

Guests at the ceremony heard that since taking on the leadership of Gynaecology Outpatients Department, Maria Hobbs had successfully created a cohesive team who work together to ensure high standards of care and excellent patient experience.  Maria’s positive approach to the implementation of the Achieving Excellence programme within the department had galvanised the wider team including sonography, administrators, medical colleagues and midwives to work together to ensure a safe and effective environment for patient care.

Sally Dean, Guildford Community Matron, was nominated by Simon Littlefield, Divisional Head of Nursing – Community.  He cited various ways in which Sally has gone the extra mile for her patients saying,

“Sally uses her clinical expertise to support, coach and mentor less experienced nurses.

“Her colleagues know they are lucky to have her in their team.”

Midwife, Jemma Harriott was described as, “the epitome of midwifery” and praised for her excellence in teaching and practise.  Jemma’s citation noted the care that Jemma provides to women and their babies.

“She is the biggest advocate for women, forever trying to put their needs and preferences first without putting them at risk.

“Her gentle demeanour, knowledge and communication skills make every woman in her care feel safe and calm to begin their journey through childbirth and parenthood alike.”

Oncology Division Head of Nursing, Vicki Mumford, nominated Oncology Matron, Sarah Branch, for her clinical expertise together with her compassion and exemplary care for patients on Onslow Ward, St Luke’s Cancer Centre.

“She leads by example, always putting patients and their relatives at the heart of what she does every day and conveys this to her team.

“She is always cheerful and positive and never gets consumed by things that others may find difficult to deal with.”

Other winners were, Vicki Ward, Annette Coote, Jenny Watkins, Jo Murray, Alison Lambert, Lesley Andrews, Dru Rosenburg, Faye Wright, Gisele Eaton, Tryphena McAllister and Nikki Wenman.

Chief Nurse, Jo Mountjoy said, “It is always an honour to recognise the professionalism and compassion shown by our nurses and midwives.  The GEM Awards enable us to formally recognise the ways in which our staff go the extra mile for our patients and in doing so make the difference to their experience at Royal Surrey.  I am very proud of our nurses and midwives who not only serve their community so well, they make this a great place to work.”

©2019 Royal Surrey County Hospital

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