Royal Surrey staff achieving excellence

Royal Surrey County Hospital is celebrating its first three wards to achieve green status as part of its Achieving Excellence program.

The Trust-wide initiative, rolled out to all 22 inpatient wards, builds a culture of continuous improvement and problem solving, which in turn supports the consistent delivery of safe, effective and efficient care.

All wards have been assessed against a set of criteria and are then reassessed every three to six months to monitor progress.

The assessment takes into account the knowledge and behaviour of staff, safety issues, patient experience, record keeping, and visual standards.

Each ward then receives an accreditation level ranging from red – which is working towards full accreditation – to blue, which is exemplar.

Hascombe, Bramshott and Chilworth Wards have become the first in the Trust to achieve ‘green status,’ which means they now have full accreditation.

Chief Executive, Paula Head, presented representatives from the wards with certificates to mark their achievement and congratulated them on the work they have done to ensure care for patients is always improving.

Paula Head said: “Achieving Excellence is a Royal Surrey way of working that promotes continuous improvement, drives efficiency and encourages all members of ward staff to work together to deliver the best possible outcomes and experience for each patient.

“It makes sure that when our patients, carers and relatives enter our wards they can see that day’s nurse in charge, what staffing levels are on the ward and performance against important quality targets, such as hand washing.

“I am delighted that these first three wards have obtained green status and look forward to seeing how they progress to blue.”

©2019 Royal Surrey County Hospital

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