Staff Benefits


Click to access the website


In addition to great career prospects and job satisfaction, a career with the Royal Surrey offers a wide range of extra benefits and services, including opportunities to improve your health and wellbeing and to help you achieve a great work-life balance.


We partner with Vivup to offer you a many of our staff benefits, including discounts from a wide range of major retailers a cycle to work scheme, health & wellbeing information and lots more. 


How do I register?

Click the logo above to get to the Vivup website. You will then need to select the Royal Surrey as your organisation, give your name and email address (personal or work) and create a password. Once you have confirmed your account, you are registered and can access our custom made Royal Surrey County Hospital Trust web content.


Vivup also offers the Employee Assistance Provision service. This is a 24/7 telephone support service (03303 800 658) for any member of staff needing help and support, such as difficult life situations, physical illness and problems at work or in a relationship. The Employee Assistance Provison can help with:

  • Support, advice and information helping with your health and wellbeing
  • Telephone access to qualified professionals, 24 hours a day, 7 days a week, 365 days per year
  • Independent and confidential counselling support provided by caring, qualified personnel
  • An online Cognitive Behavioural Therapy (CBT) programme and an extensive range of CBT workbooks.


Please see below more information on the many benefits we offer:


NHS Pension Scheme

The NHS Pension Scheme continues to be one of the most generous and comprehensive pension arrangements in the UK and is a key part of the reward offer for NHS staff. An NHS pension includes life assurance benefits, voluntary early retirement benefits, ill health benefits and a range of other benefits. 

Employee contributions are tiered by salary/pensionable earnings and your employer pays a contribution equal to 20.68 per cent of your salary towards the cost of your pension.  Contributions to the scheme are tax free, bringing down the cost of membership.

Please refer to the pension page here for information on our pension scheme or email the Pensions Department.

Information and advice is available at the NHS Pensions Page here.

Tusker Car Benefit Scheme

Your Car Benefit Scheme is the smarter way to run a car. A fixed monthly amount is taken directly from your gross salary and in return, you get the use of a brand new car – we sort everything else out at no extra cost.  

Not only is a brand new car included, there is also: 

  • Maintenance of the vehicle including all servicing, batteries, exhausts and tyres. 
  • Fully comprehensive motor insurance including all business travel for you. 
  • Annual road tax. 
  • Roadside assistance (homestart and recovery UK and European cover). 
  • Relief car for when your car is off the road (if selected). 

All of this and no deposits. 

Access the scheme today 

To get a quote and see the range of cars available simply visit our benefits portal, Vivup, here and click on the Car Benefit Scheme.  

If you need a hand with the site, or you want to chat about ordering a car, you can get in contact through ’Live Chat’, an online instant messaging service that will put you in touch with one of the team, who will guide you through the process. You can also get in touch by phone: 0333 400 7431 or email the email the Tusker Direct Team.

Find some useful information below:

Click here to read Tusker Frequently Asked Questions

Click here to access the Affordability Check

Click here to read about the Salary Sacrifice and my NHS Pension Scheme benefits

Salary Finance

Within the NHS, almost 70% indicated finances as their biggest concern last year. As an organisation, Royal Surrey NHS Foundation Trust are dedicated to supporting colleagues' financial wellbeing and believe it’s important to have access to the right kind of support in order to learn better habits and make more informed money choices.

You can access the Salary Finance website here. Through this website, Royal Surrey NHS Foundation Trust colleagues have access to:

  • Loans repaid through your salary - options when it comes to borrowing money repaid straight from your salary
  • Simple savings - options to build savings for the future, including the government-backed Help to Save scheme
  • Clarity on your cash - an online financial education hub including podcasts, articles and tools to help you manage money better

Could Salary Finance help you take practical steps to take control of your money, become more financially resilient, and plan for your future?


We have launched a new financial wellness and flexible pay system called Wagestream, which you can access here.

Supported by the Royal Surrey Charity this new system will allow staff across all staff groups and pay/grade bands (permanent and Bank) to access up to 50% of their salary in advance.

You can read more information about Wagestream here.

Annual leave and maternity/paternity leave

NHS employees are entitled to up to 27 days a year annual leave plus eight public and general holidays. After five years, this rises to 29 days a year and after ten years service, staff get up to 33 days holiday a year plus eight general and public holidays (pro rata for part time staff).

Maternity and paternity leave

We operate a generous scheme that allows time off for each of the above, including a 'Keep in Touch' scheme, a maternity/paternity pack and assistance in finding childcare and applying for tax credits. Maternity/parternity returnees are also encouraged to consider applying for flexible working if appropriate. 


BusyBees Nursery

This is a privately run, on-site (across the road from the main hospital building) day care nursery offering up to 77 places to children up to the age of five years. Trust employees have a preferential pricing structure and are also given priority over other workers. The nursery is open Monday to Friday from 7am - 7pm and 30 hours funding is available. For further information contact the nursery manager on 01483 538 764. A list of playschemes offering discount is available by emailing Jacqui George.

Tax free childcare

This is a government scheme open to working parents with children under 12. For every £8 you pay into a Childcare account, the government will pay £2. The money will then be paid directly from this account to your childcare provider. For more information on Tax Free Childcare, visit this website.

Flexible working

We understand you have a life outside work, maybe a family to care for or an elderly relative. We realise the importance of striking a work life balance and actively seek, wherever possible, to offer hours and patterns of work that suit your personal circumstances. 

Occupational Health

This service is run by Team Prevent who provide:

  • Pre-employment health screenings
  • Medical examinations
  • Health supervision
  • Immunisation records
  • Environmental assessment.

You can find more information about Team Prevent by clicking here for the Occupational Health page.

You can access the Team Prevent website here. This is focused on supporting employee health and wellbeing and will enable you to learn more about the role and function of this service and how it can help to protect your health at work. Contact details:


Telephone: 01327 810 776​

Sport and social, and gym

Situated in Gill Avenue, the Guildford Hospitals Sports and Social Club is a member’s only club. For £3 per month, facilities include: a vip lounge, vip snug, big screen tv, pool table, quiz machine and various events throughout the year with promotions. For further information on the Sports and Social Club, please contact: John Armstrong (Bar Manager) Ext 4035.

Staff gym

A fully equipped gym is also available for staff use within the Hospital. Facilities provided include lockers, separate male and female changing rooms with showers, a sound system and TV to help keep you motivated and personal trainer details are also available upon request.  Please contact the Physiotherapy Department on ext. 2072 or 4153 for more information.

Free eye test service

This service is available on through completing the below form:

You can access the Eye Test Authorisation Form here

Other discounts

Visit the following websites to ensure you are taking advantage of the latest discounts (including restaurants, holidays, family days out, gym membership etc.) for NHS staff:

Click here to access the healthservicediscounts website

Click here to access the nhscashback website

Click here to access the nhsdiscountoffers website

wClick here to access the redguava website (username: RSCH – Password: PASSWORD)

  • Discounted complementary therapies are available from The Fountain Centre
  • Big Yellow Box: Save 10% off on Self Storage
  • Discount at Guildford Hairdressers including Sanrizz, Harringtons, Headmasters and John Carne)
  • Kendall Cars (01252 333598) Offer NHS staff a 10% discount off car, van and lorry hire.