1. How many complaints or compliments have you received in 2015 regarding the Patient Entertainment Systems provided by Premier Telesolutions.

For the period 01/01/2015 to 31/12/2015:

Complaints -14

Compliments – 0

2. Please break down the results into:

a. Regarding the system generally – 8
b. Regarding Premier Telesolutions specifically
– 4
c. Regarding failure to repay the cost of use where the patient entertainment system was faulty
– 2

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