Physiotherapy outpatients Frequently Asked Questions

What do I wear?
Depending on the condition that you have been referred for you may need to undress to your underwear so that your physiotherapist can assess you. Please wear shorts if this makes you feel more comfortable. It is also helpful if you wear shorts for assessment and treatment of lower limb conditions as you will be treated in the gym. Changing and showering facilities are available. If you are attending one of our gym classes, then please wear loose fitting comfortable clothing and footwear that is appropriate for exercise.

How long are the treatments?
Your initial assessment will be 40 minutes and your follow up appointment may vary between 15-25 minutes. If you have special needs/requirements which may necessitate a longer appointment then this can be arranged.

How many treatment sessions will I need?
This will vary depending on the condition for which you have been referred and your individual circumstances. Your physiotherapist will discuss this with you at your assessment and review during your treatment sessions

What do I need to bring to my first appointment?
If you are taking any medications, please bring a list with you to your first appointment. If you have received any letters from your doctor/consultant relating to your problem for which you have been referred then please bring these also. Patients are also advised to bring a diary in order to book follow up appointments.

What is choose and book?
This is an electronic form of referral which is used nationally. Following assessment by a GP patients are given a choice of place, date and time for their first outpatient appointment.

What are your appointment times?
Appointments are available from:

  • 7.30 – 4.30 Mondays
  • 7.30 – 5.00 Tuesdays
  • 7.30 – 5.00 Wednesdays
  • 7.30 – 5.00 Thursdays
  • 7.30 – 4.00 Fridays

Treatments Offered:

  • Manual techniques
  • Electrotherapy
  • Exercises
  • Acupuncture
  • Postural advice
  • Classes 

What happens if I need to change or cancel my appointment?
If you need to change or cancel your appointment, please give us at least 24 hours notice so that we can reschedule a patient into your available slot. Out of office hours you can leave an answer machine message.

DNA policy:
If you fail to inform us that you are unable to attend your appointment, then this will be recorded as a ‘did not attend’ (DNA). If you do not contact us within 2 weeks of this date then you will be discharged from physiotherapy and will require to be re-referred if you need further appointments. Patients that DNA twice will automatically be discharged.

What are extended scope practitioners (ESP’s)?
Advanced physiotherapy practioners working as experts within a specialized clinical area.

Will I receive acupuncture?
This is one of the services that we can offer our patients and is not necessarily appropriate for all. As with every other treatment the best option for the patient, based on presenting conditions, will be discussed with each individual and a treatment plan will be formulated based upon this.

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