New Chief Executive Louise Stead says she is proud and inspired by what she has seen during a busy first month.

Louise became the new CEO for the Trust last month and has been meeting with teams and individuals within the hospital and with partners across the region.

Louise has been a Board member since 2011 and was Director of Nursing and Patient Experience before her appointment.

She said: “Despite the challenges of a new role I can say that I’ve really enjoyed my first month as new CEO. I’ve been overwhelmed by the good wishes I’ve received from numerous staff and have been very thankful for the invaluable support provided by my colleagues in the executive team.

“I’ve been able to get out and speak with a number of different parts of the hospital but I am keen to see a lot more. Those I have met with have reminded me how proud I am to work at Royal Surrey.

“I attended a de-briefing in the Emergency Department following a traumatic incident. As colleagues discussed the event I listened with pride to the concern, care and compassion that was shown by our staff not only for patients and relatives involved but for each other. It was yet another example of how we live our values at Royal Surrey.”

Louise has also been busy working on the new strategy for the Trust and working as part of the Sussex Cancer Alliance and Surrey Heartlands, the integrated care partnership which brings together health and social care in the region.

She said: “Working with partners across the area has helped provide a great deal of insight as to how Royal Surrey works within the wider health and social care system and how by working together effectively, particularly over the winter months, will lead to better experience for patients.

“We know that winter will be challenging again, as it will be across the country, but I am proud of the fact that we were named one of the most resilient trusts in the UK this year.

“There are also lots of exciting, positive things happening with the trust including developing our new adult community health services and the new Urology Centre, so I am really pleased and proud to be able to be part of Royal Surrey at such an important time.”


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