That was more 12 years ago and the 76-year-old has been part of Royal Surrey County Hospital’s invaluable army of loyal volunteers ever since.
“When my husband Phillip died I was absolutely devastated, he was only in his 50s,” said the former teacher from Guildford, Surrey.
“He was so wonderfully looked after by all the doctors and nurses at Royal Surrey and I just knew I wanted to give something back. I think it was what he would have wanted as well.”
Mrs Williams initially volunteered for one morning a week in the hospital’s fracture clinic, but is now based in the x-ray department.
“In my 12 years there has never been a day when I have thought ‘I don’t want to go in this week’,” she said.
“The hospital is like its own mini community and I really enjoy being part of it.”
As part of her role Mrs William assists both staff and patients in the department.
“No two days are ever the same and that is the same with the patients,” Mrs Williams added.
“One minute I will be fetching a wheelchair for one patient and the next guiding someone to the CT scanner and reassuring them about what will happen.”
Mrs Williams is just one of 400 volunteers at Royal Surrey.
She has shared her story as part of national Volunteers Week which runs from June 1 – 12.
At the hospital, volunteers are helping in almost 40 different areas.
Voluntary Service Manager, Chrissie Beard, said: “Our volunteers provide a very valuable service and we are always on the lookout for more. They augment the work carried out by professional staff and are all dedicated to creating a patient focused service.”
If you are interested in volunteering your services at our hospital, please call Chrissie on 01483 464847 or email firstname.lastname@example.org