1. Whether the Trust has a Memorandum of Understanding with the Home Office regarding the Immigration Enforcement Checking and Advisory Service (IECAS) helpline. If so, please provide a copy of that MoU Yes – please see document attached below.




2. For each financial year since 2017/18 and including 2019/20, the number of patients whose information and/or data was shared with the Home Office without the patient’s knowledge or permission, and the basis for this information sharing. Please state the categories of information that were disclosed (e.g. country of origin) None.

3. Staff training slides (or Word documents, pdfs) used in any training/guidance sessions, related to patient charging, delivered by Overseas Visitor Managers to Trust staff since July 2017. Please see attached below various slides and handouts used in training/guidance sessions. Please note that the examples do not represent real people.



Wales Scotland & N Ireland patients


PAS example

A&E Reception DQ Action Card




Summary Care Record Example

4 .Copies of the training material used to train Overseas Visitor Managers in relation to identifying patients ineligible for free NHS care. There is no exact training material. There is a tool box on the Overseas Visitors Manager’s Forum (set up by DHSC) which provides some training material. Not for us to share.

5. Any checklist, guidance, policies or procedures currently used by Overseas Visitor Managers to identify patients who may be ineligible for free NHS care under the overseas patient charging rules


Overseas Visitors Policy_April 2019


6. Does the Trust record the ethnicity or nationality of patients who are asked to provide evidence/proof of their eligibility for free NHS care? If so, please provide this data for 2017/18, 2018/19 and 2019/20 (year to date) All patients are asked to provide their ethnicity (as a mandatory question) and nationality.

7. Please list the circumstances under which, under current Trust/DHSC policy, the Trust shares the home address of past or current patients with the Home Office We never share patients’ addresses.

8. Have any Trust staff faced disciplinary procedures for not cooperating with the identification or charging of patients ineligible for free NHS care since October 2017? No.

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