As part of the work being undertaken by the Kent/Surrey/Sussex Patient Safety Collaborative Safe Discharge Measurement working group, we are keen to assess how incidents related to discharge are recorded on your Trust incident reporting system. 

Could you tell me what categories and sub-categories you have on your system? Please see table below. 

The purpose of this survey is to assess whether it is possible to aggregate incident data across the three counties in order to capture a meaningful picture of the issues being encountered within the discharge process and their impact on patients.

Name of incident management system used:

Example Please complete
Category: Category: Category:
Discharge & transport    
Sub-categories: Sub-categories: Sub-categories:
Failure in discharge process    
Delay in discharge process due to Trust error    
Delay in discharge due to external organisation    
Inappropriate discharge    
Discharge information not provided/forwarded    
Self-discharge against medical advice    
Transport – late arrival    
Transport dept. staff – inappropriate action    
Transport – not booked    
Patient transported to wrong place    
Unable to book transport / ambulance    

The Royal Surrey County Hospital NHS Foundation Trust (RSCH) uses the national Common Classification System (CCS).  This is not unique to the RSCH site and is widely used by most Trusts as it adheres to the NRLS / NPSA data collection coding system. It cannot be amended, and as such, the details in the document below are identical to the options available to RSCH staff when submitting incidents.


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