The safety of our patients and staff is our top priority. As cases of Covid-19 continue to rise across the South-East, including Surrey, our teams are very busy and we expect that to continue over the coming weeks. As a result, the local NHS has been working as a system to put measures in place that will enable us to prioritise how we provide care, focusing on those patients who are critically ill. These measures include:
Both staff and patients at the Trust will be required to wear a face covering/mask. Face coverings can be made of cloth and be reusable in line with government guidance. In line with Public Health England (PHE) guidance, we are screening all patients for Covid-19 before planned and urgent admissions.
Patients can ask the staff in charge of their care any questions related to Covid-19.
We would like to thank the public for their support at this time, and remind people to follow the national guidance to reduce the spread of Covid-19; this will help protect our families, keep frontline services running and save lives.
Royal Surrey County Hospital, as well as our community hospital sites, will be closed to all visitors, except for the following:
If you have anything you would like to drop off to a patient, please use our Patient Property Drop-off service (you can find more information below).
Ward specific rules
Special Care Baby Unit
These changes are subject to review, so please check this information regularly for updates.
We are one of 50 hsopital hubs beginning to deliver the vaccine. You can read more information about the vaccine here.
People aged 80 and over as well as care home workers will be first to receive the jab, along with NHS workers who are at higher risk.
The ICU and Medical teams have written two documents which provide information for families and friends of patients admitted to hospital with COVID-19.
Our district and community nursing service is continuing but they will prioritise urgent and semi-urgent cases.
If you or a member of your household have symptoms of Coronavirus* and are expecting a home visit from a member of the community or district nursing team, please contact the Community Co-ordination Centre.
Our district and community nursing team routinely wear a uniform when they are visiting patients and when they travel between patients. They are therefore extremely experienced at carrying out risk assessments to ensure they follow appropriate infection control and prevention practices and use the necessary personal protective equipment (PPE) to protect their uniform from contamination.
*Coronavirus symptoms are:
We have reviewed and adapted our cancer services. We have put specific arrangements in place for each service as detailed on our St Luke’s cancer centre page.
Surrey Heartlands has created a new information sheet for Surrey parents, highlighting the health and wellbeing services and support available to them during Covid-19.
This includes information on new local initiatives including the DadPad App, HANDi app and the new virtual postnatal peer support groups which are just starting, alongside existing services such as the Children and Family Health Surrey Advice Line and national resources like Every Mind Matters.
As Coronavirus has been declared a pandemic, all treatment for the virus is free to all no matter your immigration status.
Patients will be swabbed 72 hours before their procedure. They will then need to self-isolate until admission.
While coronavirus is not likely to survive for long periods of time on outdoor surfaces in sunlight, it can live for more than 24 hours in indoor environments. Washing your hands with soap and water for at least 20 seconds, or using hand sanitizer, regularly throughout the day will reduce the risk of catching or passing on the virus. Please ensure you are washing your hands regularly and using hand sanitiser when you can.
Coronavirus is carried in the air by tiny respiratory droplets that carry the virus. Larger droplets can land on other people or on surfaces they touch while smaller droplets, called aerosols, can stay in the air indoors for at least five minutes, and often much longer if there is no ventilation. Face coverings reduce the dispersion of these droplets, meaning if you’re carrying the virus you’re less likely to spread it when you exhale.
All staff, and visitors to the hospital, are required to wear a face mask or covering when walking around the Trust and/or are unable to keep a two metre distance.
Transmission of the virus is most likely to happen within two metres, with risk increasing exponentially at shorter distances. While keeping this exact distance isn’t always possible, remaining mindful of surroundings and continuing to make space has a powerful impact when it comes to containing the spread. Please continue to keep at least a two metre distance from others.
A revised, bespoke page clearly sets out who is now eligible for a test, how to book, information about the different types of tests available, and useful videos explaining how testing is carried out.