Audiology Support Services

This page provides you with information regarding support services available in the Surrey area. These services may be able to provide you with support beyond the hearing aid services we provide in audiology.

Local Care Services

Sensory Services by Sight for Surrey

Sensory Services by Sight for Surrey is the largest charitable organisation in Surrey working with people who are visually impaired, Deaf, Hard of Hearing or who have combined sight and hearing loss. It began to deliver services to the Deaf and Hard of Hearing in February 2016 after securing a contract by Surrey County Council to provide these services. Hearing Loss Advisors at Sensory Services can provide information and support to assist you to manage your hearing loss. The specialist team can work with individuals, families and groups providing:

  • Information about hearing loss
  • Communication skills training
  • Equipment and technology support
  • Communicator Guides who provide specialist support to anyone with a combined sight and hearing loss and enable them to get out and about.

There are many ways hearing loss can affect your daily life. Support from the team is available if, due to hearing loss you are:

  • Unable to participate in conversations with family and friends
  • Feeling isolated, not wanting to go out or socialise
  • Having problems having a conversation on the telephone
  • Find it hard to hear your telephone or doorbell ring
  • Have difficulties at work
  • Struggling to hear announcements on public transport or at public stations

Telephone: 01372377701

Fax: 01372 353500

Textphone: 01372 869961

SMS: 07860 026269



Contact your County Council for support services

Hampshire Telephone: 08456 035630


West Sussex Telephone: 01243 642555

Access to Work

If your hearing loss affects your work you may be entitled to an access to work grant. An Access to Work grant can pay for practical support if you have a disability, health or mental health condition to help you:
■ Start working
■ Stay in work
■ Move into self-employment or start a business

  • The grant is not for business start-up costs.
  • How much you get depends on your circumstances.
  • The money doesn’t have to be paid back and will not affect your other benefits.

To find out more information or apply contact Access to Work
Telephone: 0345 268 8489
Textphone: 0345 608 8753


Action on Hearing Loss

Telephone: 0808 808 0123 Textphone: 0808 808 9000
Fax: 020 7296 8199 SMS: 0780 0000 360

Tinnitus Line

Telephone: 0808 808 6666 Textphone: 0808 808 0007
Fax: 020 7296 8199 SMS: 0780 0000 360

Action on Hearing Loss Shop

Telephone: 01733 361199 Textphone: 01733 238020

For more information on additional support services, please view our Audiology Support Services leaflet


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