The Maternity Department at Royal Surrey County Hospital NHS Foundation Trust is celebrating another win for the Pregnancy Advice line at the British Journal of Midwifery Practice annual awards.

The highly successful and popular Pregnancy Advice Line, which was developed in-house at Royal Surrey and is used across Surrey Heartlands, scooped the Innovation in Practice award at the prestigious awards ceremony in Leeds. This latest success comes just days after the advice line won the Innovation award at the National Maternity and Midwifery Festival on 5 February (pictured left).

Since it opened in April 2018, the service has been accessed by 10,000 women and is estimated to have freed up hundreds of hours of staff time which would previously have been taken up with phone calls.

The service allows pregnant women and women with new-born babies in Surrey Heartlands to get advice and support 24 hours day, seven days a week from a midwife. The midwives are based with South East Coast Ambulance Service (SECAmb) in Crawley working in partnership with the SECAmb team. The Pregnancy Advice Line has received more than 20,000 calls in just nine months.

The Advice Line is part of Surrey Heartlands’ plans for the development of midwifery services. Surrey Heartlands was chosen by NHS England as one of seven early adopters of the Better Births initiative.

Paulette Kerr – Surrey Heartlands Maternity Transformation Project Manager who is based at Dominion House, Guildford & Waverley CCG –  said: “It was a wonderful night and we are so proud that the hard work and initiative of everyone who developed and implemented the advice line has been recognised again.  Well done to everyone!”

©2019 Royal Surrey County Hospital

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