Non Executive Directors
Non Executive Director (NED)
Deputy Chief Executive and Medical Director
Joint Medical Director
Director of Nursing &
Director of Human Resources & Business Support
Director of Finance
Director of Strategy & Partnerships
Chief Operating Officer
Chief Executive – Paula Head
Paula trained as a pharmacist and started working in the NHS in 1989, initially at St Thomas’ Hospital and then at health authorities within London.
Paula’s first board position was at Kingston Hospital before moving on to work in commissioning at Kingston PCT as Director of Strategy and Deputy Chief Executive. Her next role was also in commissioning as Deputy Chief Executive and Director of Commissioning at NHS East Berkshire, before moving back into the acute sector as Director of Transformation at Frimley Park Hospital. Paula was then appointed as Chief Executive of Sussex Community NHS Foundation Trust in April 2013.
Paula joined Royal Surrey County Hospital NHS Foundation Trust as Chief Executive in September 2016.
Deputy Chief Executive and Medical Director – Dr Christopher Tibbs
Christopher joined the Royal Surrey in 2005 as a Consultant gastroenterologist and physician and was appointed Medical Director in 2007. He was previously a Consultant at St George’s Hospital and Queen Mary’s Roehampton, with honorary contracts at the Liver Unit, Kings College Hospital and the Royal Marsden. He has extensive management experience as Clinical Director at both Queen Mary’s Roehampton and St George’s. Christopher’s main clinical interests are liver disease and advanced therapeutic endoscopy.
Joint Medical Director – Dr Marianne Illsley
Dr Marianne Illsley is an experienced Oncologist who combines her clinical work with an interest in leadership and management. She was appointed as Consultant Clinical Oncologist at Royal Surrey in January 2000 and her main clinical interest is in the treatment of lung and oesophageal cancer.
Marianne has contributed to clinical leadership for most of her Consultant career; initially as Head of Service for radiotherapy, and subsequently Clinical Director for Oncology. As Trust Cancer Lead, she was instrumental in the development and growth of Royal Surrey’s St Luke’s Cancer Centre. Marianne is currently joint Medical Director at the Trust. She is also on the Professional Standards Board at the Royal College of Radiologists, where she is Radiotherapy Governance Lead, and sits on the SouthEast Clinical Senate, advising on broader healthcare issues within the Kent, Surrey and Sussex area. She has a founding fellowship from the Faculty of Medical Leadership and management.
Marianne’s first degree was from the University of Cambridge in 1984 and she then qualified MB BS from Guy’s Hospital Medical School in 1987. Marianne trained in Oncology in London at Barts, St Thomas’, The Royal Marsden (where she was a research fellow) and in Brighton.
Director of Nursing and Patient Experience – Louise Stead
Louise Stead is a dynamic and driven leader committed to improving the care and experience of patients. Louise joined the Royal Surrey Board of Directors in November 2011 and is the executive lead responsible for maintaining clinical standards, patient safety and governance. She also has accountability for safeguarding and is the Trust’s appointed Caldicott Guardian. Louise qualified as a registered nurse in 1988. She uses her clinical experience across a range of specialties to lead a nursing, midwifery and healthcare assistant team focussed on delivering the highest quality care and best patient experience that operates in an environment of continuous improvement. In addition, she effectively applies the knowledge gained as part of her MSc in Professional Practice (Leadership and Management) to ensure the greatest level of coaching, shared leadership and best practice is applied across her wider team. Prior to joining the Royal Surrey Louise had a varied career that spanned across several specialties and in a number of London’s leading teaching hospitals and as such she is an experienced nurse in cardiology, cardiovascular surgery, hepatobiliary and pancreatic medicine and surgery, haematology and coronary care.
Director of Human Resources and Business Support – Alf Turner
Alf joined the Royal Surrey in October 2012 as our operational lead for Corporate Services with a focus on Transformation. Alf is also responsible for a portfolio of services including Human Resources, Estates (capital projects, hard and soft facilities management), Patient Administration, Volunteer Services, Information Technology, Communications, PR and Marketing.
He has significant business transformation and human resources experience. Alf was previously Human Resources and then Transformation Director in British Gas, and prior to this held senior Human Resources roles in the BOC Group, Northern Foods and Unilever PLC.
Immediately prior to joining the Trust he was Transformation Director of Serco’s marine business. Alf also served as a Non-Executive Director within the NHS prior to joining the Royal Surrey.
Director of Finance – Ross Dunworth
Ross qualified as a Chartered Accountant with Price Waterhouse in Leeds, joining the local NHS as a Finance Manager in 1992. He worked in Plymouth, Hertfordshire and Hampshire in senior financial manager roles until he left the NHS to run his own interim and consultancy service in 2007. Over the last ten years he has worked in a diverse range of NHS organisations, including UCLH, Great Western and Sherwood Forest FTs, as well as Tower Hamlets CCG .
Ross has an MA in History and Archaeology from the University of Winchester, where he is currently studying for a PhD.
Director of Strategic Marketing and Business Development – Giles Mahoney
Giles joined the Royal Surrey in June 2013 from PA Consulting where he most recently led a major reconfiguration of hospital services in North Central London. Giles brings other commercial experience from his time as an Executive Director at The Priory Group. Giles first joined the NHS as a Management Trainee and held a number of senior management and operational roles in NHS Trusts and SHAs mostly in London including a period working with a US based hospital.
Chief Operating Officer – Bob Peet
Bob Peet joined Royal Surrey in June 2017 as Chief Operating Officer from working as the Transformation Director for the Surrey Heartlands STP (Sustainability and Transformation Plan). Previously, Bob has undertaken senior roles covering both Operations and Strategy, most recently at Ashford St Peter’s Hospitals and prior to that at Buckinghamshire Hospitals and at Guy’s and St Thomas’s Hospitals. Bob’s early career was in the Army.
Chair – Sue Sjuve
Sue Sjuve was appointed Chair of the Royal Surrey County Hospital NHS Foundation Trust on 1 March 2017. Prior to her appointment she was Chair for five years at Sussex Community NHS Foundation Trust and has been a non-executive director of Surrey Primary Care Trust. Sue is also a non-executive director of Saxon Weald, a housing association in Sussex, and is Chair of the Makaton Charity.
Sue started her career at Guys Hospital Paediatric research unit as a research technician, but her executive career was spent mostly in financial services where she held director level roles in The Woolwich, Barclays plc and the National Australia Group. Her skills and experience cover programme management, risk management, marketing, sales, customer relationship management and diversity and inclusion. She loves working in the NHS.
Deputy Chair – Andrew Prince
Andrew Prince is a healthcare professional specialising in non-clinical support for integrated care across acute and community settings. He is Development Director in the Serco Global Healthcare Centre of Excellence. In this role he is responsible for the migration of good practice across Serco’s healthcare operations in the Middle East, Asia Pacific and the UK. This brings responsibility for strategic partnerships, particularly with technology firms, for thought leadership and the development of new service propositions.
Andrew is Deputy Chair of the Royal Surrey County Hospital NHS Foundation Trust and has served on the boards of two other trusts: as Senior Independent Director of Frimley Health and as Deputy Chair of North Hampshire Hospitals.
Non-Executive Director – Gaenor Bagley
Gaenor is a qualified chartered accountant, with over 30 years of experience in professional services. She is currently Head of Corporate Purpose at PwC, where she is responsible for convening PwC’s work around trust and corporate responsibility.
Prior to this she spent 5 years as Head of People on the Executive Board of PwC, responsible for all HR matters for the 19,000 employees of PwC in the UK, including recruitment, training, performance management and engagement. As a client partner, Gaenor specialises in tax advice to corporate clients, and was on the leadership team for the tax line of service between 2008 and 2011.
Alongside her PwC roles she has a number of non-executive type/independent advisory roles mainly in the education sector.
Gaenor graduated from Cambridge University with a first class degree in Mathematics and Management. She trained in audit and spent three years in an investment bank corporate finance team before joining the tax department of PwC in 1992.
Non-Executive Director – Martin Hedley
Martin was appointed on 3 March 2016 and currently manages an advisory company providing executive coaching, mentoring, business transformation and customer experience development, based in his hometown of Guildford. Having enjoyed an extensive expatriate career, primarily in the United States and the Gulf Countries, he brings experience from British Airways, American Airlines, JPMorganChase and Citibank. Having led consulting companies since 2002 he has brought his expertise in transformation, enterprise technology, service excellence and quality to several industries. His involvement in healthcare started at St Louis University in 2004 when he led transitional learning about safety from airlines to medicine.
He is a member of a Board Advisory firm based in New York City and runs the Peak Performer Forum, an online service dedicated to building leadership skills in remote parts of the world. He is also a director of two start-up companies involved in social media and edtech.
Martin graduated from Newcastle University in Geomatics, is a published author and a senior member of the American Society for Quality.
Non-Executive Director – Lakh Jemmett
Lakh Jemmett is a Non-Executive Director of the Royal Surrey County Hospital NHS Foundation Trust and Non-Executive Chairman of Portsmouth Water CCG (Customer Challenge Group).
He is an experienced CEO and Board Director, having successfully built and led International Technology Businesses for the past 30 years in FTSE main market, multiple European jurisdictions and Private Equity environments.
Lakh’s experience includes the leadership of organisations in the US, Asia, Europe and South America managing culturally diverse teams in Tier 1 Technology vendors (Alcatel Lucent/Nokia ) and Service providers (COLT Plc, BT Plc, US Sprint).
Lakh has a background in IT intensive Businesses, Telecommunications and Digital Services and has worked in both regulated and unregulated environments.
He has a BSc (Hons) in Physics and a Diploma in Company Direction from the London Institute of Directors.
What Does the Board Do?
The Board sets the strategic goals and objectives for the organisation. They monitor how the Trust is performing against these objectives and make sure appropriate action is taken where necessary.
Our Board of Directors is made up of a Chief Executive and six Executive Directors who deliver the strategy and a Chair and seven Non-Executive Directors (NEDS). The Chair and NEDS are not employed by the Trust and work part-time providing advice to the Board and challenge where appropriate.
Paula Head, Chief Executive, is responsible for leading the organisation. She has overall accountability for the operational management of the Trust and is supported by the six executive directors.
Our Chair, chairs both the Board of Directors and Council of Governors meetings and is responsible for providing leadership and ensuring the Trust Board and the Council of Governors communicate effectively, gaining the views of Governors as necessary for consideration by the Board.
The Board is structured in line with the Trust’s Constitution which allows it to fulfil its statutory and constitutional functions and to comply with Monitor’s terms of authorisation. The balance of independent non-executive directors (including the Chairman) meets the NHS Foundation Code of Governance.
Our NEDS have a wide range of skills and experience essential for an effective foundation rust board. They provide independent judgement and advice on issues of strategy, vision, performance, resources and standards of conduct and constructively challenge, influence and help the executive team develop proposals and implement strategies.
Board members have an appropriate balance of clinical, financial, business and management backgrounds and skills. They work together to ensure we continue our success as a foundation trust.
For a copy of the Trust Constitution click here
The Board holds a meeting in public every month. The Board papers can be found here
All meetings start at 9.15am and are held in the hospital’s Education Centre. The dates of public meetings can be found here. Our board meetings are meetings held in public, not public meetings. This means that members of the public are not permitted to ask questions during the meeting however the Chairman may ask the public if they have any questions on matters related to the agenda at the end.
Meetings may be subject to changes, please contact the Company Secretary Jill Hall at firstname.lastname@example.org for confirmation if you are planning to attend.
The Trust has established committees as a way of managing the work of the Board, thereby strengthening the Board’s governance role. Board committees focus on specific areas allowing the board to concentrate on broader and strategic ‘big picture’ issues. In addition the Trust is statutorily required to establish committees responsible for audit and remuneration. Boards of NHS organisations also have a statutory duty of quality. All Board committees are chaired by a NED. Audit Committee members are all NEDs with executive directors in attendance. The Trust has four main Committees
Audit Committee is responsible for
- Internal control systems
- Assurance framework
- Reviewing disclosure statements
- Annual Governance Statement
- Counter fraud
- Whistle blowing
Board Remuneration is responsible for
- Succession planning for senior management
- Performance objectives
- Consulted by governors when appointing NEDs
Finance is responsible for
- Financial policy, management & reporting
- Major investment decisions
- Monitoring of performance reporting
Quality Committee is responsible for
- Clinical governance
- Safety & excellence in patient care
- Quality strategy
The Trust’s Board Register of Interests may be viewed by clicking here.