Trust Communications Systems

Please can you provide the following information with regards to the Trust’s communication systems?

 

Telephony Systems (VOIP/PBX)
Ref Question Response
1 Which types of telephony system does the Trust utilise? (E.g. PBX, VOIP, Unified Communication (UC) – please specify all that apply).  PBX
2 Brand of the PBX, VOIP and UC  Siemens iSDX
3 Are these systems on premise or hosted?  On premises
4 How are the systems maintained (Maintenance Contract, Outsourced Managed Service, Shared Service or internal Trust resource)  Maintenance Contract
5 Existing Supplier/s of above referenced service contracts (if there is more than one supplier please name each)  Unify
6 Contract Description: please provide a brief description of the overall service provided under this contract  Maintenance of the phone system, excluding handsets.
7 Contract Durations (please include any extension periods)  1 year
8 Contract Expiry Dates (please provide the day/month/year)  31/3/17
9 Contract Review Date (please provide the day/month/year)  3/1/17
10 Annual Average Spend (the annual average spend for each contract)  £11500
11 Number of users on each system or PBX  2500 extensions
12 Application(s) running on PBX/VOIP systems  Just Telephony
13 Who maintains the Local Area Network (Trust or external party – if so please specify names of associated parties) and what is the brand of the associated network hardware?  Trust in conjunction with Datrix, Extreme /hardware
14 Which company provides and maintains the Wi-Fi network (Trust or external party – if so please specify names of associated parties) and what is the brand of the associated network hardware?  As above
15 Which company provides the Wide-Area-Network?  Via Surrey COIN
16 Contact Detail of the person from with the organisation responsible for each contract including full Contact details  Andy Owen – Head of Technical Services,  andy.owen@nhs.net

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