“Their main goal is to improve patient care”: Royal Surrey celebrates its stars of 2016

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Team of the Year: Dementia Champion Group

A team who strives to improve the lives of those living with Dementia were recognised as Royal Surrey County Hospital celebrated its stars of 2016.

The Dementia Champion Group were named the Trust’s Team of the Year after consistently going the extra mile for their patients.

They were one of 10 winners announced at the event on Thursday, December 9, after the Trust received more than 160 nominations from both patients and staff.

The Dementia Champion Group were praised for their commitment to ‘improving their knowledge, sharing ideas and techniques, empowering colleagues and fundraising.’

Their nomination read: “They have one main goal and that is to improve the patients care and enhance both the patient and carer experience of coming to hospital.”

Tina Hetherington, Head of Nursing for Medicine and Access, was named the Trust’s employee of the year after being praised for her ‘highly developed leadership skills.’

Her citation read: ‘She displays great leadership qualities and integrity and demonstrates immense empathy and compassion not just for patients but for her staff, from porters to new junior doctors.”

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Employee of the Year: Tina Hetherington

The Patient’s Choice Award went to nurse Olga Sueros-Velarde, who was acknowledged for her ‘true compassion’ and ‘understanding.’

The patient who nominated Olga wrote: “I couldn’t have asked for a more understanding, meticulous and knowledgeable nurse to help me through an incredibly difficult period.

“She is a true inspiration and a huge asset to Royal Surrey and its patients.”

The event took place at Guildford Cathedral’s Refectory on Thursday, December 9, and was attended by a number of civic dignitaries.

Chief Executive Paula Head said: “These awards provide an opportunity to celebrate the outstanding care provided by our staff who really do go above and beyond for their patients.

“It is their efforts that make a real difference and I am proud to work alongside them every day.

“The winners are all a credit to this hospital and to their profession.

“Finally, the evening would not have been possible without the generosity of our sponsors, so a very special thank you to: AllScripts, Bouygues, Dell, Gidden Place, Grayshott Spa, Guildford Borough Council, Hempsons, Jamie’s Italian, K2, Medirest, Synergy Health and the University of Surrey.”

       rs160546_dsc_5953-scr-1                                       All the winners

Best outcomes: Alison Oram, Practice Development Sister

Excellent Experience: Albury Ward

Skilled, Motivated Teams: Tina Hetherington, Head of Nursing for Medicine and Access

Top Productivity: The Overseas Nurses Recruitment Team

Firm Foundations: The SPACE Team

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Volunteer of the Year: The Activity Volunteer Team

Patient Choice: Olga Sueros-Velarde, Specialist Breast Care Nurse

Ovation of the Year: Mirza Marican, A&E registrar

Team of the Year: Dementia Champion Group

Employee of the Year: Tina Hetherington, Head of Nursing for Medicine and Access

©2017 Royal Surrey County Hospital

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