Contact and Feedback

Contact and Feedback

Radiotherapy Department

Level A St Luke’s Cancer Centre

Royal Surrey County Hospital NHS Trust

Egerton Road

Guildford

GU2 7XX

 

Oncology Outpatients…………………….. 01483 406761
Radiotherapy Reception…………………. 01483 406600
Radiotherapy Booking Office………….. 01483 571122 ext 6632/2570
Patient Support Office……………………. 01483 571122 ext 2066
Urology Specialist Radiographer…….. 01483 571122 ext 2605
Nuclear Medicine Reception…………… 01483 406700
Chemotherapy Outpatients…………… 01483 406787
Chilworth Day Unit……………………….. 01483 571122 ext 6842
Onslow Ward………………………………… 01483 406858/9

Radiotherapy Department

St Luke’s Cancer Centre

East Surrey Hospital NHS Trust

Canada Avenue

Redhill

RH1 5BY

 

Radiotherapy Reception………………………… 01737 2773110
Radiotherapy Booking Office…………………. 01483 402725
Patient Support Office…………………………… 01737 277315
Urology Specialist Radiographer……………. 01483 571122 ext 2605
Chemotherapy Outpatients…………………… 01737 768511 ext 6889
Chilworth Day Unit……………………………….. 01483 571122 ext 6842
Onslow Ward……………………………………….. 01483 406858/9

Patient Advice and Liaison Service (PALS)

Royal Surrey County Hospital NHS Foundation Trust

Egerton Road

Guildford

GU2 7XX

E-mail rsc-tr.PALS@nhs.net

Tel: 01483 402757

Compliments

If you have had a good experience whilst in the Radiotherapy department,  we would love to hear from you.  Your feedback is very valuable information and we are grateful for you taking the time.

Please share any compliments with the Radiotherapy Duty Manager or on our NHS Choices page  and we will ensure your views are shared with our staff.

Even better, you can also nominate a staff person or a team for a PATIENTS’ CHOICE AWARD as part of our Staff Recognition Awards.

Please email rsc-tr.communications@nhs.net for more details on this.

Concerns

We work hard to provide a high standard of care and treatment and are committed to always putting our patients first.  However, unfortunately sometimes things do not go as planned or are not to your expectations.  If this happens we will do everything we can to ensure the same thing doesn’t happen again.

If you have a concern you would like to discuss with a manager, please ask Reception to contact the Radiotherapy Duty Manager for you.

If you are unable to resolve your concern, you may wish to contact the Patient and Liaison Service at rsc-tr.PALS@nhs.net.

Help us get better

At the Royal Surrey County Hospital Foundation Trust we try to provide excellent healthcare. We need your feedback on our services so that we may improve them.

Within Radiotherapy we use the Friends and Family Test to see how likely you would be to recommend our department.  If you have given us your mobile phone number, you may receive a text message.

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©2017 Royal Surrey County Hospital

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