Royal Surrey is open and transparent to learning from mistakes

RS107762_PG2_4214-scrRoyal Surrey County Hospital has been recognised for being open and transparent when it comes to learning from mistakes.

The Trust was given a ‘good’ rating in the first annual Learning from Mistakes League, which was published by NHS Improvement, formally known as Monitor.

Royal Surrey achieved the highest ranking amongst its neighbouring providers, placed at 32 out of 230 trusts nationally.

The league table was compiled using data from the 2015 Staff Survey and from the National Reporting and Learning System.

The annual Learning from Mistakes League is part of plans to improve safety and transparency within the NHS announced by Health Secretary Jeremy Hunt at the Global Patient Safety Summit.

Louise Stead, Director of Nursing and Patient Experience, said: “We pride ourselves on ensuring that staff feel safe to highlight where improvements can be made and if an opportunity for learning is identified then we always make sure the appropriate action is taken.

“We also involve patients, their relatives and staff wherever appropriate in any incident investigation. This includes agreeing how the enquiry will be run and a meeting after its conclusion where any finding and recommendations can be discussed.”

©2017 Royal Surrey County Hospital

Log in with your credentials

Forgot your details?