1. How many complaints or compliments have you received in 2015 regarding the Patient Entertainment Systems provided by Premier Telesolutions.
For the period 01/01/2015 to 31/12/2015:
Compliments – 0
2. Please break down the results into:
a. Regarding the system generally – 8
b. Regarding Premier Telesolutions specifically – 4
c. Regarding failure to repay the cost of use where the patient entertainment system was faulty – 2