What can you do to help us?

What can you do to help us?

Patients

  • Keeping your hands and body clean is important when you are in hospital; make sure that you bring toiletries, including soap, into hospital with you.
  • Do not share or borrow toiletries.
  • Please wash your hands – especially before eating and after using the toilet.  There are sinks available in all patient areas and alcohol sanitiser at the end of the beds.  If there is no alcohol sanitiser at the end of your bed or the bottle is empty, please inform the nursing staff.
  • Wear slippers when walking around the wards.  This keeps your feet clean so that bacteria or other germs  cannot be transferred from your feet to the bed.
  • Please do not sit on other patients’ beds – this provides an ideal opportunity for bacteria to spread.
  • Help us with our cleaning by keeping your locker top and bed table free of clutter to assist the housekeeper with cleaning
  • If you see any dirt, dust or mess either around your bed or in the toilets or bathrooms please report this immediately to a nurse, ward staff or one of the matrons.
  • Please tell staff immediately if your dressing becomes loose or wet or a wound or intravenous drip site becomes sore or painful.
  • If a member of staff needs to examine you, please do not be afraid to ask them if they have washed their hands or used the sanitising rub.  If they are wearing gloves you can ask if they have changed them since examining the last patient.  If you do not feel able to do this please tell the ward sister or matron.
  • Please ask staff whether equipment has been cleaned between use e.g., blood pressure machine.
  • Ask visitors to avoid coming to see you if they are suffering from a cold, diarrhoea or vomiting, have fever, a rash or any other infection.

Visitors

  • Please avoid visiting a patient if you have any signs of infection e.g., diarrhoea, vomiting (within the last 48 hours), fever, a cold, rash or skin infection.
  • Use the sanitising rub provided at the end of the bed.
  • If you are visiting a patient with an infection then always check with ward staff what you can do to reduce the spread of the infection. You should clean  your hands as directed by the nursing staff.
  • Please do not use the patients’ toilets, there are separate public toilets available for use.
  • Please do not sit on the beds.
  • Please do not bring or send flowers to patients.
  • If children (under the age of 14)are visiting, please ensure they are supervised at all times so that they do not touch equipment or dressings.

Patients and Relatives/Friends Bringing Food into Hospital

Acceptable foodstuffs are:

  • Fresh fruit, washed.
  • Pre-packaged biscuits, chocolate, confectionery and cake
  • Pre-packed commercial sandwiches – which do not contain items from the unacceptable list
  • Canned and small bottles of soft drink
  • Tinned food products that do not require heating
  • individual packets of snacks e.g. crisps and popcorn

Unacceptable foods

  • Takeaway foods
  • Food past its sell by / best before dates
  • Raw, undercooked or inappropriately thawed meat
  • Raw fish / shellfish e.g. Sushi and sashimi
  • Raw or undercooked animal produce e.g. pate, eggs, unpasteurised dairy products (milk, cheese, cream, yoghurt)

 

©2017 Royal Surrey County Hospital

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