More carers getting help and support

shutterstock_262437695Royal Surrey County Hospital is assisting more carers get the help and support they need through the Carers Prescription.

The Carers Prescription allows health care staff to electronically refer carers they come into contact with to a range of support services across Surrey.

The support can then be provided directly to the person being cared for to help the carer improve the balance between their caring responsibilities and their life alongside.

Since its launch 120 carers have been signed up by Trust staff using the electronic referral system.

The initiative, which is being led by NHS Guildford and Waverley, Surrey Downs, & East Surrey Clinical Commissioning Groups (CCGs), was first piloted by Royal Surrey in the autumn and it is now being rolled out across the county.

The Surrey Carers Prescription Service has also been shortlisted in for The Use of Information Technology to drive value in non-clinical support services at the annual HSJ Value in Healthcare Awards.

Jo Embleton, Deputy Director of Nursing, said: “Here at Royal Surrey County Hospital we are committed to improving the experience and support carers receive.

“We recognise that carers are the unsung heroes of the health service and we want to make sure that they have access to all the help and support that they need.

“The Carers’ Prescription is an electronic referral system that takes no more than two minutes to complete, but can have an enormous impact on a carers life.”

Debbie Hustings, Carers Partnership Manager for the CCGs, said: “Royal Surrey is the first hospital in the county to fully implement the Surrey Carers Prescription Service and the latest figures show a real commitment to carers.

“This referral mechanism allows staff to provide carers with support at the first point of contact.

“Carers have told us that they appreciate health service staff recognising their role and providing their support and health care staff say they feel confident that a carer will get a speedy and professional response.”

©2017 Royal Surrey County Hospital

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