Mobile Devices

In Reference To: Mobile Device Usage and Hardware: (Mobile Telephones/Smartphones and Touch Screen Tablets)

1) Please confirm the number of mobile phones or smartphones that are funded by the organisation and in use by the organisation.

207 Mobile Devices are funded by the Trust.

154 Mobile Phone Connections with Vodafone

53 Mobile Phone Connections with EE (Everything Everywhere)

2) The Name of the Organisation who acts as your mobile airtime service provider. (If multiple contracts are set up please confirm each specific provider).

Vodafone and EE (Everything Everywhere)

2.1) please confirm;

(a) The date the aforementioned contract(s) started.

Vodafone Contract started in October 2004.

EE Contract started from January 2015 and there is no end date for the contract.

Both EE and Vodafone mobile devices comes with a default 2 years contract.

(b) The date the aforementioned contract(s) ends. See above

(c) The date the contract(s) will be reviewed (prior to termination). See above

3) The number of mobile connections within the organisation. (If multiple contracts are set up please confirm each specific provider).

276 mobile connections within the organisation

161 mobile connections with Vodafone

65 mobile connections with EE

50 mobile connections with O2

4) Are mobile phones and smart phones purchased separately or ‘bundled’ as part of the airtime agreement?

Mobile phones and smartphones are both purchased separately.

4.1) If handsets are ‘bundled’ with an airtime agreement, – please provide a cost breakdown between the devices and the airtime contract. (Example response maybe: The organisation has a contract where the handsets are zero cost although data and calls are paid for — Alternatively — Handsets were purchased at £50 each plus any calls and data.) N/A

4.2) If handsets are procured separately, please provide details of how many mobile phones or smart phones have been purchased during the previous three years. (Please detail year on year spend and physical number of devices acquired.)

The Trust purchased 142 mobile devices over the last 3 years.

4,3) If Handsets are procured separately please could you confirm if the devices are leased or purchased outright.

Mobile devices are purchased outright.

4.4) Does the organisation make ad-hoc purchases for Handsets during the normal contractual term.

No such ad-hoc purchases have been made to date.

4.5) Is the procurement process under a specific framework or does the organisation work independently of such a framework? Please provide details of framework if necessary.

Yes, the procurement process is under a specific framework. The requester sends the purchase request form to IT which is then approved by the IT Management Team. The request is put into the SBS (Shared Business Services) system for approval and once approved devices are purchased.

5) Does the organisation purchase Tablets (for example – iPad’s)?

Yes the Trust purchases iPads for both Clinical and Non-Clinical Purposes.

5.1) If so, please provide details of how many individual devices have been purchased during the previous three years. Please detail year on year spend and physical number of devices procured.

250 iPads have been purchased by the Trust over the past 3 years.

5.2) Please could you confirm if the devices are leased or purchased outright.

Purchased outright.

5.3) Is the procurement process under a specific (please detail) framework or does the organisation work independently of such a framework?

Same framework as mobile device purchase process above.

6) Do you include mobile devices (Phones and Tablets) within your asset register?

Yes

7) If your mobile devices (Phones and Tablets) are not held on your central asset register, please clarify how you manage/trace the mobile devices during their lifecycle within the company.

All devices are managed by the Airwatch MDM software.

8) What happens to mobile devices (Phones and Tablets) at the end of the contract term, or alternatively at the point of retirement?

Mobile devices are retrieved by IT, damaged devices are recycled, and working devices are stored for use as backups and used to replace faulty devices.

9) What is the current process for removing all sensitive data from the devices (Phones and Tablets) at the end of the contract term, or alternatively at the point of retirement?

All data in the device is wiped in front of the users.

9.1) Please confirm the name of any third party companies involved in the retirement process, how long they have been contracted and when that contract is due to expire.

N/A

10) Please provide full details of the person who is ultimately responsible for the Airtime Contact. (Please include: Name, Position, E-mail address, Contact Phone Number. Office Location).

Contact name has not been provided because this may well be out of date immediately following publication. All contact should be made via the postal address for the Royal Surrey County Hospital NHS Foundation Trust as above.

11) Please provide full details of the person who is ultimately responsible for the Ad Hoc Procurement of Mobile Devices. (Please include: Name, Position, E-mail address, Contact Phone Number. Office Location.

Contact name has not been provided because this may well be out of date immediately following publication. All contact should be made via the postal address for the Royal Surrey County Hospital NHS Foundation Trust as above.

Please note that unsolicited approaches to introduce services to the Royal Surrey County Hospital NHS Foundation Trust will not be considered.

12) Do you currently insure your mobile devices?

No

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