Outpatients

 

Outpatients

We see around 250,000 outpatients every year and cover a very wide range of specialties and conditions.  In addition to our clinics run from the Royal Surrey site in Guildford, we also hold outreach clinics in Aldershot, Cranleigh, Farnham, Haslemere and Woking.

Please click here for a list of the clinic names and corresponding map to the clinics

Before your appointment with us

Once your appointment has been made, we will send you a letter to confirm the date and time of your appointment and this letter will tell you if you need to bring any samples with you or further information.

You may receive an automated voice message to your telephone landline or a text to your mobile up to seven days prior to your appointment. You can opt out of this service at any time by contacting the Outpatient Appointment Centre.

What to bring with you

Please remember to bring your appointment letter, any medicines you are currently taking and any samples that have been asked for in your letter.  You may also be given a prescription at the end of your appointment, so please make sure you are able to pay for it or have an exemption certificate with you.

On the day of your appointment

The location of your outpatients appointment will be included in your appointment letter and the majority of outpatients clinics are on Level B. 

Please help us by arriving on time.  Parking can be difficult at some times of the day, so it is worth leaving some extra time to ensure that you are not late for your appointment.

If you are unsure of where to go, please ask at our main reception desk and someone will be able to provide you with directions.

Once you arrive at the clinic, please register with the receptionist.

We do our best to ensure that our clinics run on time, but there will be delays from time to time and staff in the clinic should be able to advise you of delays.  If you do need to have further tests following your appointment, where possible we will arrange for these to be done on the same day.  If this is not convenient for you, we will arrange for a date and time to suit you. 

When you leave your appointment

If you need to have a follow up appointment, we will arrange this with you before you leave.

If the doctor tells you, you do not need to come back to outpatients or you will be admitted as an inpatient please tell the receptionist who will make a note on your records. 

Tips to make your visit better

  • Please leave plenty of time to get to the hospital and get parked.
  • Please remember to bring lots of change for the parking meter, just in case your appointment runs over.
  • There are plenty of restaurants and cafés within the hospital
  • If you have any questions or need a member of staff during your visit, there is a staffed reception desk located in main reception on level B